Medical Office Rep

Job summary

The Medical Office Rep supports the healthcare team by greeting patients, scheduling appointments, and managing patient inquiries. They are also responsible for collecting payments, handling billing questions, and organizing medical records.

Job details

BayCare is currently in search of our newest Medical Office Rep who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions. Position Details Location: Morton Plant Mease Primary Care Enterprise II Status: Full Time (non-exempt) Shift: Mon - Fri 8:00 AM - 5:00 PM BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals. Benefits (Health, Dental, Vision) Paid time off Tuition reimbursement 401k match and additional yearly contribution Yearly performance appraisals and team award bonus Community discounts and more AND the Chance to be part of an amazing team and a great place to work! The Medical Office Rep Is Responsible For Supports the physician's office health care team Greets and signs in patients Obtains patient information Schedules patient appointments Assists with patient inquiries May arrange for other procedures Laboratory and consultations with referral doctors Collects and posts payments Assists patients with billing questions Ensures completeness of encounter form prior to patient checkout Sorts and distributes mail Copies medical records Required Education: High School or Equivalent Experience Required 6 months of healthcare Or 6 months of Customer Service Highly preferred medical front desk experience Equal Opportunity Employer Veterans/Disabled

What you’ll do

The Medical Office Rep supports the healthcare team by greeting patients, scheduling appointments, and managing patient inquiries. They are also responsible for collecting payments, handling billing questions, and organizing medical records.

Requirements

Candidates must have a high school diploma or equivalent. At least 6 months of experience in healthcare or customer service is required, with medical front desk experience being highly preferred.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Tuition Reimbursement
• 401k Match
• Yearly Performance Appraisals
• Team Award Bonus
• Community Discounts

Listed skills

• Customer service · Preferred
• Administrative Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Patient Scheduling
• Medical Billing
• Payment Collection
• Medical Records Management
• Patient Intake
• Referral Coordination
• Administrative Support

Job areas

• Healthcare
• Administrative
• Customer Service & Support

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