General Secretary, Terraces Health Centre

Job summary

Schedules appointments and follow-ups for residents, coordinates physician and family meetings, and provides reception and telephone services. Supports clinical areas with clerical, administrative, staffing, and scheduling tasks, and manages office and clinical supply orders.

Job details

Baycrest Terraces has an exciting opportunity for a GENERAL SECRETARY Terraces Health Centre Posting Number: 10294 Position Type: Temporary Full-Time (up to 5months) Shift Type: Day, no weekends (subject to change) Bi-Weekly Hours: 70 Hours, 7 hrs/shift Union: SEIU Clerical Hourly Pay Rate: $27.01 - $29.41 Date Posted: October 15, 2026 Internal Closing Date: October 26, 2026 About Us At Baycrest, senior living reflects a commitment to supporting people as they age with purpose, fulfilment and dignity. Through communities such as Baycrest Terraces, we offer retirement living, assisted living and memory care services designed to meet evolving needs. At Baycrest Terraces, we believe individuals can flourish and embrace opportunity at every stage of their lives. Baycrest Terraces is where residents can continue to thrive in their later years. We offer unmatched health care, social activities, and cultural programs that enhance the physical, cognitive, emotional, and spiritual health of our residents. Job Summary The primary responsibilities of the General Secretary are to support the provision of secretarial and clerical services within the assigned area of responsibility. The General Secretary works in compliance with external legislative/regulatory standards, Centre wide and departmental policies and procedures and other requirements related to areas of responsibility. Key Responsibilities Books appointments on behalf of all residents including labs, clinics, specialist, consults, assessments, Ontario Health atHome and other referrals, schedules follow up appointments with patients and families Provides reception and telephone answering services for Health Centre Provides clerical, administrative, staffing and scheduling for all clinical areas Arranges meetings and appointments for physicians and/or family meetings Ensures necessary office supplies and clinical supplies are requisitioned, ordered and received Performs other clerical functions i.e. photocopying materials, arranging courier services, picking up / delivering mail in the clinical portfolio which includes all care areas: Independent Supportive Living, Assisted Living, and Memory Care Qualifications Completion of Grade 12 is required Completion of a recognized post-secondary Medical Secretary program required Previous experience in a not-for-profit health care facility is preferred Previous experience with staffing scheduling through UKG Two (2) years of related secretarial / administrative support experience Excellent computer skills including MS Word, Excel and PowerPoint Experience with of electronic patient scheduling programs such as MediTech Excellent verbal, written and listening communication skills Understands and adheres to confidentiality Demonstrated medical transcription skills with a high degree of accuracy Excellent interpersonal skills Proofreading skills Ability to organize time, set priorities and multitask in order to meet various competing work, deadlines and continual interruptions

What you’ll do

Schedules appointments and follow-ups for residents, coordinates physician and family meetings, and provides reception and telephone services. Supports clinical areas with clerical, administrative, staffing, and scheduling tasks, and manages office and clinical supply orders.

Requirements

Requires Grade 12 and completion of a recognized post-secondary Medical Secretary program, along with two years of related secretarial or administrative support experience. Candidates should have strong computer, communication, transcription, proofreading, confidentiality, organization, and multitasking skills; healthcare experience and UKG scheduling experience are preferred.

Listed skills

• Appointment Scheduling · Preferred
• Administrative Support · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Time management · Preferred
• Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Appointment Scheduling
• Reception
• Telephone Answering
• Clerical Support
• Administrative Support
• Staffing and Scheduling
• Medical Transcription
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• MediTech
• Communication
• Confidentiality
• Proofreading
• Time Management
• Multitasking

Job areas

• Administrative
• Healthcare
• Customer Service & Support

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