Parts Counter Technician - New Glasgow

Job summary

We welcome you to apply today to join our family at Bayview. Here, you're able to contribute to our goal of providing an extraordinary experience to all of our clients. At Bayview, we set each member up for success by providing comprehensive, highly specialized training for each position within our organization, complete with on-the-job training and ongoing personal development. Bayview Trucks & Equipment Ltd. is a Full Service, Parts and Sales dealer for Kenworth Trucks and KUBOTA farm and construction equipment, with 5 locations in New Brunswick (Saint John, Fredericton, Moncton, Woodstock…

Job details

We welcome you to apply today to join our family at Bayview. Here, you're able to contribute to our goal of providing an extraordinary experience to all of our clients. At Bayview, we set each member up for success by providing comprehensive, highly specialized training for each position within our organization, complete with on-the-job training and ongoing personal development. Bayview Trucks & Equipment Ltd. is a Full Service, Parts and Sales dealer for Kenworth Trucks and KUBOTA farm and construction equipment, with 5 locations in New Brunswick (Saint John, Fredericton, Moncton, Woodstock & Bathurst) and two in Nova Scotia, New Glasgow and Dartmouth. We offer a comprehensive benefits package including: * Above Market Salary * Extended Health Care * Dental Care (Basic + Major) * Vision Care * Paid Time Off * RRSP Match * Long-Term Disability Insurance * Safety Boot Reimbursement * Free Parking * Paid training * Family-Owned Company * Opportunity for Advancement * Wellness Allowance Reporting to the Parts Manager, the Parts Specialist is responsible for the sale of all makes of Heavy Truck parts and accessories to existing and prospective customers. This schedule for this position is 8am-5pm Monday to Friday with a Saturday shift assigned every 3rd week. Key Responsibilities include: * Evaluate and recommend parts required based on customer information. * Answer and make sales calls as needed. * Receive and ship incoming/outgoing freight. * Look up and locate parts in inventory or order parts from suppliers as per policies. * Generate quotes and complete orders as per customer requests. * Negotiate key sales issues and handle objections as required. * Assist customers post-sale with warranty. * Explain warranty coverage to customers (as applicable). * Assist with inter-branch transfers. * Assist other staff in the department as needed. * Follow all policies and procedures as outlined by management. * Maintain a professional appearance and a safe, clean work environment. Qualifications that a candidate MUST possess in order to gain consideration for this position: * Previous experience in the Medium / Heavy Duty truck, automotive industry. * High degree of product and technical knowledge. * A team player with a strong sense of commitment to the customer. * Physical ability to lift a maximum of 50 lbs. * Self-starter and motivated to sell. * Good written and verbal communication skills. * Ability to handle competing priorities and meet deadlines. * Available to work alternating Saturday mornings. * Superior problem-solving skills to achieve win-win solutions. We are an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without discrimination.

What you’ll do

The Parts Specialist is responsible for selling heavy truck parts and accessories to existing and prospective customers. Key duties include evaluating part requirements, managing inventory, handling freight, and providing post-sale warranty support.

Requirements

Candidates must have previous experience in the automotive or medium/heavy duty truck industry and possess strong technical product knowledge. Physical ability to lift up to 50 lbs and availability for alternating Saturday shifts are required.

Benefits

• Above Market Salary • Extended Health Care • Dental Care • Vision Care • Paid Time Off • RRSP Match • Long-Term Disability Insurance • Safety Boot Reimbursement • Free Parking • Paid Training • Opportunity For Advancement • Wellness Allowance

Listed skills

• Technical · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Training · Preferred
• staff · Preferred
• Health · Preferred
• safety · Preferred
• Sales · Preferred
• Communication · Preferred
• Reporting · Preferred
• Time · Preferred
• Customer · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Parts Sales
• Inventory Management
• Customer Service
• Technical Product Knowledge
• Freight Handling
• Quoting
• Warranty Administration
• Problem Solving
• Communication Skills
• Time Management