Evening Parts Technician 4x10 Schedule

Build a career with Bayview in New Glasgow, Nova Scotia! We are seeking a Parts Technician/Service Advisor to play a key role in supporting our customers and service team. This dual-role position involves assisting customers with parts inquiries, coordinating service appointments, and ensuring smooth operations in the parts and service departments. The successful candidate will be scheduled from 12pm-10pm Monday through Thursday with a shared rotation every 3rd Saturday. Key Responsibilities: * Greet and welcome customers and provide exceptional service for parts and service needs. * Open Repair orders with accurate and thorough information including details of the vehicle concerns, to assist with proper diagnosis. * Advise customers on parts availability, pricing, and compatibility. * Verify open warranty recalls or campaigns available to the customer. * Confirm warrant eligibility and process warranty claims. * Maintain communication with customers throughout the repair process, including customers approval of the repair, an estimated cost and expected time of completion. * Coordinate and schedule service work orders efficiently. * Ensure all charges are calculated and posted with accuracy to ensure timely close of Repair Orders. * Maintain accurate inventory of parts and supplies. * Receive and ship incoming/outgoing freight * Look up and locate parts in inventory or order parts from suppliers as per policies. * Generate quotes and complete orders as per customer requests. * Assist with inter-branch transfers. * Assist other staff in the department as needed. * Follow all policies and procedures as outlined by management * Maintain a professional appearance and a safe, clean work environment. * Previous experience in a Dealership atmosphere an asset. We offer a comprehensive benefits package including: * Competitive Salary * Extended Health Care * Dental Care (Basic + Major) * Vision Care * RRSP Employer Match * Safety Boot Reimbursement * Employee Wellness Reimbursement * Paid training * Career Pathing * Family-Owned Business * Company Discounts Qualifications that a candidate MUST possess in order to gain consideration for this position: * Previous experience in a dealership atmosphere. * High degree of product and technical knowledge. * A team player with a strong sense of commitment to the customer. * Physical ability to lift a maximum of 50 lbs. * Self-starter and motivated to sell. * Good written and verbal communication skills. * Ability to handle competing priorities and meet deadlines. * Available to work alternating Saturday mornings * Superior problem-solving skills to achieve win-win solutions. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial or local laws. APPLY FOR PARTS TECHNICIAN/SERVICE ADVISOR

The role involves managing parts inquiries, coordinating service appointments, and processing warranty claims. It also requires maintaining accurate inventory and communicating repair progress to customers.

Candidates must have previous dealership experience and a high degree of technical product knowledge. Physical ability to lift 50 lbs and availability for alternating Saturday mornings are required.

• Competitive Salary • Extended Health Care • Dental Care • Vision Care • RRSP Employer Match • Safety Boot Reimbursement • Employee Wellness Reimbursement • Paid Training • Career Pathing • Company Discounts

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Parts Inventory Management
• Service Coordination
• Warranty Processing
• Technical Knowledge
• Problem Solving
• Communication Skills
• Sales
• Time Management
• Freight Handling

• Customer Service & Support
• Trades
• Logistics
• Sales
• Transportation

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week