BCFMA provides a free service to BC families who are eligible to receive or pay family support.
The BC Family Maintenance Agency (BCFMA) is a publicly funded Crown Agency which provides free service relating to the client-centric administration of child and spousal maintenance services for British Columbians, offering support that strengthen families, so that they may achieve their full potential and secure the best possible future for their children. BCFMA Vision: To be a leading family maintenance organization providing a diverse range of supports and services to ensure healthy and thriving families. BCFMA Mission: To provide the highest quality client centric service, helping families achieve their best outcomes and future for their children. We are committed to promoting equity, anti-racism and multi-culturalism, addressing social and health issues such as mental health and poverty, and providing services that make communities safer. We strive for lasting and meaningful reconciliation through Indigenous-specific community recognition, outreach, and relationship building efforts.
On-site · Victoria
The manager provides leadership and oversight to a client services team, ensuring operational effectiveness and the achievement of performance targets. They are responsible for coaching staff, managing labour relations, and implementing operational strategies to support agency goals.
On-site · Victoria
The Enrolment Services Advisor acts as the initial point of contact, guiding users through the enrolment process by assessing applications and verifying documentation. They are responsible for analyzing information, maintaining accurate records, and providing client-centric service while adhering to legislation and program policies.
On-site · Victoria
The Client Services Representative acts as the primary point of contact for program staff and clients, managing enquiries and resolving conflicts. They are responsible for maintaining accurate database records and providing information in accordance with agency policies and legislation.
On-site · Victoria
Provide specialized legal advice on family maintenance law to agency staff and represent the BCFMA in court proceedings. Manage legal casework, respond to legal inquiries, and ensure compliance with relevant legislation and policies.
On-site · Burnaby
Provide specialized legal advice on family maintenance law to agency staff and represent the BCFMA in court proceedings. Manage legal casework, respond to inquiries, and ensure compliance with relevant legislation and operational policies.
On-site · Kamloops
The Legal Counsel provides specialized legal advice on family maintenance law to agency staff and represents the BCFMA in court proceedings. They are responsible for managing legal casework, responding to inquiries, and ensuring compliance with relevant legislation and policies.
On-site · Kamloops
The Operations Support Worker provides administrative support to the Case Management Team by maintaining databases, processing documents, and tracking case files. They also communicate with stakeholders and clients while ensuring compliance with legislation, policy, and confidentiality guidelines.
