Payroll Support Clerk

Job summary

The Payroll Support Clerk is responsible for maintaining the integrity of payroll operations by accurately filing documents, managing records, and performing inquiries within the Oracle Payroll system. They also provide administrative support to the payroll team and assist in responding to internal and external payroll-related inquiries.

Job details

Job Description PAYROLL SUPPORT CLERK Victoria The Opportunity At BC Ferries, payroll is more than processing numbers. It’s about ensuring accuracy, compliance, and trust for thousands of employees who keep our vessels sailing and terminals operating. We’re looking for a meticulous, organized, and collaborative Payroll Support Clerk to join our Payroll team. As a Payroll Support Clerk, you play a critical role in maintaining the integrity and accuracy of payroll operations. You are detail-oriented, proactive, and capable of managing large volumes of administrative work while meeting tight deadlines and shifting priorities. If you thrive in high-volume environments, take pride in precision, and enjoy supporting a team that values accountability and service excellence, we’d love to hear from you. The Role Reporting to the Director, Product & Consumer Marketing, you add value and are energized by key areas of oversight such as: Sorting, acknowledging, and accurately filing payroll documents in a timely manner; Administering archiving of payroll records and documentation, including secure storage and retrieval; Performing inquiries within Oracle Payroll to support timely and accurate responses to employee and external inquiries; Providing clerical and administrative support to Payroll team members as required; Supplying information to internal departments and external agencies in accordance with established procedures; Assisting with general payroll-related duties to support smooth daily operations; Providing orientation, guidance, and informal training to colleagues as needed; Contributing to a collaborative, service-focused payroll environment; What you bring to the team Successful completion of High School Education (Grade 12) Currently enrolled in the National Payroll Institute’s Payroll Compliance legislation course, working towards PCP certification Successful completion of Payroll Compliance and Legislation under the Canadian Payroll Association preferred Ability to multi-task & handle rapidly changing priorities Demonstrates strong communication skills and interpersonal skills Ability to work in a team environment with minimal supervision Basic computer skills with knowledge of Outlook, Word and Excel Strong team orientation High level of self-motivation and initiative Ability to work well under pressure Ability to establish and maintain cooperative working relationships Join us! If this sounds like your next great career move, please submit your cover letter and resume by September 23, 2026 at 11:59pm. Additional information The salary for this bargaining unit position is $4,533 per month "We sail to serve and connect the people and the coast of BC” At BC Ferries, our people are at the heart of delivering safe and reliable service along 1,600 km of coastline. Every day, we connect communities and move tens of thousands of passengers and vehicles across our 25 routes through the dedication, expertise and hard work of our teams. Guided by a shared commitment to safety, service, inclusion, and local commitment, we offer meaningful work, opportunities for growth, and the chance to make a positive impact. Whether you work onboard our vessels, in our terminals or behind the scenes, you'll play an important role in connecting people, supporting communities, and keeping coastal BC moving. We support employment equity and diversity in the workplace, and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace. We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.

What you’ll do

The Payroll Support Clerk is responsible for maintaining the integrity of payroll operations by accurately filing documents, managing records, and performing inquiries within the Oracle Payroll system. They also provide administrative support to the payroll team and assist in responding to internal and external payroll-related inquiries.

Requirements

Candidates must have a high school diploma and be currently enrolled in the National Payroll Institute’s Payroll Compliance legislation course. Strong organizational skills, proficiency in Microsoft Office, and the ability to work effectively in a high-volume team environment are required.

Listed skills

• Time management · Preferred
• Teamwork · Preferred
• Administrative Support · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Compliance · Preferred
• Microsoft Excel · Preferred
• record keeping · Preferred
• Multi-Tasking · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Communication Skills · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Payroll Administration
• Data Entry
• Record Keeping
• Oracle Payroll
• Communication Skills
• Interpersonal Skills
• Multi-tasking
• Time Management
• Attention To Detail
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Administrative Support
• Compliance
• Teamwork
• Employment Equity
• Accountability
• Payroll Compliance Practitioner
• Self-Motivation
• Clerical Works
• Communication
• Computer Literacy
• Marketing
• Interpersonal Communications
• Multitasking
• Operations
• Sorting
• Filing
• Detail Oriented

Job areas

• Finance & Accounting
• Administrative
• Human Resources
• Payroll Clerk
• Payroll Clerks
• Payroll and Timekeeping Clerks