Records & Info Mgmt Assistant (FTT)

Job summary

Provides administrative and technical support for the organization and maintenance of corporate records and information. This includes managing SharePoint sites, ensuring FOI and ISO compliance, and training staff on document management systems.

Job details

Powered by water... and by people like you Providing clean electricity to 4 million customers takes a diverse workforce and that’s where you come in. We need your talent to help us build major projects to meet growing demand. To help our customers find clean energy solutions for their homes and businesses and to be ready to respond during storms and outages to keep our system reliable. Working for BC Hydro is meaningful. And now, the stakes have been raised as we work towards a solution to climate change while safely providing clean, affordable electricity to our customers. We offer a healthy work life balance, training opportunities and career progression. We're proud to be ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. Join us as we build an even cleaner B.C. JOB DESCRIPTION Duties: Provides administrative and technical support relating to the management, organization and maintenance of records and information. Provides services including: researching technical material, developing documentation for non-technical user support, maintenance, planning and consultative advice and guidance to SharePoint site owners regarding their site needs and supports management teams as required. What you'll do * Responsible for maintaining information in accordance with business requirements ensuring Freedom of Information Act (FOI) and International Standards Organization (ISO) compliance is met. * Under the direction of a manager or project team, performs a variety of research and documentation duties such as: developing a basic knowledge of issues related to a designated project; researching and identifying potential sources of information; and gathering and preparing background information. * Analyzes, assesses and verifies information for accuracy; issues classification numbers and maintains current version of classification systems. Monitors filing activity to ensure information is correctly indexed and filed; applies retention and scheduling information to records. Guides staff with correspondence distribution. * Assesses customers' information management needs are met through the document and records management practices. * Provides staff with guidance and ensures information management practices are followed. Identifies, plans and conducts training sessions to staff on the use of the electronic document management system, paper information systems and utilization; provides one-on-one coaching/training as required. * Oversees central repositories ensuring information signed out is returned, including conducting regular quality checks and audits. * Researches, creates and maintains electronic records system information, including scanning and optical character recognition. Maintains the electronic document management system. * Supports the collection, organization tracking and retrieval and image management of automated and non-automated documents. * Acts as the "first-line" gatekeeper of electronic documents and records. Verifies information transitioned as a formal record is correct and in accordance with corporate guidelines. * Provides guidance to staff regarding preparation of records for off-site transfer; reviews records storage lists for accuracy; arranges for the transfer of physical information to an off-site records facility. * Provides technical guidance and assistance to staff to enable them to maintain their SharePoint sites; presents formal and informal training and demonstrations; and recommends various methods to improve site quality and effectiveness. * Performs a variety of SharePoint site maintenance duties such as: writing, editing, updating, formatting and creates new and/or revising existing site pages and features. * Maintains currency with new or emerging internet/intranet information and technology. * Performs duties of a minor nature related to the above duties that do not affect the rating of the job Qualifications: * High School graduation. * One (1) year of relevant work experience in an administrative role. * Experience working or completed courses in records management is an asset. * Experience with internet/intranet operation and providing customer service in a large complex organization is preferred. * Knowledge of internet/intranet related applications considered an asset. ADDITIONAL INFORMATION This position is affiliated with the Movement of United Professionals union (MoveUP/COPE). http://moveuptogether.ca Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role requirements specified in the updated M&P TIR policy. For MoveUP and IBEW employees, the current time in role as outlined in the Collective Agreements will apply. * The positions are remote with a minimum of one day in the office at Edmonds (currently Monday, subject to change based on business needs). * This role is for a 1 year FTT position. Location: Burnaby, British Columbia, Canada V3N 4X8 Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays. How to Apply Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html by September 4, 2026 Click here to access the job posting or visit the BC Hydro “Current Opportunities” Careers page to view and apply for jobs. You must use a supported browser, such as Firefox, Internet Explorer, Google Chrome or Safari. Your pop up blocker will also need to be disabled for the BC Hydro Careers site. On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable. We're always looking for exceptional people to bring new ideas, fresh thinking and the motivation to help shape the electricity system in B.C. It's an exciting time to be a part of our team as we invest in our system and prepare to meet the challenges of tomorrow. Our values guide our work. Want to join us? We are safe. We are here for our customers. We are one team. We include everyone. We act with integrity and respect. We are forward thinking. BC Hydro is an equal opportunity employer. We include everyone. We welcome applications from anyone, including members of visible minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities. We are also happy to provide reasonable accommodations throughout the selection process and while working at BC Hydro. If you require support applying online because you are a person with a disability, please contact us at [email protected]

What you’ll do

Provides administrative and technical support for the organization and maintenance of corporate records and information. This includes managing SharePoint sites, ensuring FOI and ISO compliance, and training staff on document management systems.

Requirements

Requires a high school diploma and at least one year of relevant administrative experience. Experience in records management and proficiency with intranet/internet applications are considered assets.

Benefits

• Healthy work life balance • Training opportunities • Career progression

Listed skills

• Customer service · Preferred
• Administrative Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Records Management
• Information Management
• SharePoint Administration
• FOI Compliance
• ISO Compliance
• Document Control
• Technical Writing
• Customer Service
• Indexing
• Archiving
• Training and Coaching
• Data Verification
• Scanning
• Optical Character Recognition
• Administrative Support

Job areas

• Administrative
• Energy
• Data & Analytics
• Government & Public Sector
• Customer Service & Support