Operations Analyst (12-month contract)

Job summary

The Operations Analyst performs operational assessments to identify actions and opportunities for improvement in training programs. They provide analytical assessments and recommendations to management and track relevant information for workforce planning.

Job details

The Operations Analyst performs operational assessments to identify actions and opportunities for improvement, enhancing the efficiency and effectiveness of BCMEA’s training programs. This is a hybrid role, with one optional work-from-home day per week. We are currently hiring for a 12-month contract for this opportunity. Responsibilities Provide weekly analytical assessments from qualitative and quantitative sources of information to make recommendations to the Operations Supervisor and Manager on training program management (e.g., helping respond to shortage trends). Perform core competencies, such as raising ratings, entering payroll, and performing vetting. Be the central point of contact for all training program management details, such as understanding the number of trainees in the programs and approved and denied statuses. Having a close working relationship with BCMEA Dispatch to understand the supply/demand dynamics in the industry to ensure the Operations Supervisor is aware of the training activities that can improve industry supply (e.g., which programs to prioritize intakes for) Recommending opportunities for improvement to BCMEA systems. Producing the slide deck that gets shown to BCMEA Management at co-management meetings. Tracking Workforce Planning Dashboard information. Qualifications 1 to 3 years of Operations experience in a fast-paced and complex unionized work environment. Undergraduate degree or college diploma from an accredited post-secondary institution in a related field. Strong analytical skills and data fluency to inform data-based decisions. Strong interpersonal skills to collaborate and communicate with multi-faceted teams, employees, and stakeholders. Ability to leverage conflict resolution and a solutions-driven mindset to calmly respond and resolve emergency situations. Proficient with a variety of computer programs and systems, such as Microsoft 365. Foundational conceptual understanding of coding, finance, accounting, and operations management. BC Maritime Employers Association is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and welcome applications from candidates of all backgrounds.

What you’ll do

The Operations Analyst performs operational assessments to identify actions and opportunities for improvement in training programs. They provide analytical assessments and recommendations to management and track relevant information for workforce planning.

Requirements

Candidates should have 1 to 3 years of operations experience in a complex unionized environment and an undergraduate degree or college diploma in a related field. Strong analytical and interpersonal skills are essential, along with proficiency in various computer programs.

Listed skills

• management · Preferred
• Training · Preferred
• Analytical · Preferred
• Interpersonal · Preferred
• interpersonal skills · Preferred
• Accounting · Preferred
• Conflict Resolution · Preferred
• efficiency · Preferred
• Microsoft · Preferred
• Payroll · Preferred
• Planning · Preferred
• Teams · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Analytical Skills
• Data Fluency
• Interpersonal Skills
• Conflict Resolution
• Solutions-Driven Mindset
• Microsoft 365
• Operations Management
• Payroll Management
• Training Program Management
• Vetting
• Supply/Demand Dynamics
• Workforce Planning
• Communication
• Collaboration
• Emergency Response

Job areas

• Management & Leadership
• Transportation
• Data & Analytics
• Logistics
• Consulting

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