Director, Event Conversions & Logistics

Vancouver, BC
On-site
Posted Oct 17, 2026
1 position

$120,449–$150,000 / year

Opens an external site

Employment type: Full-time
Experience level: Lead · 10+ years
Minimum education: Professional degree
Apply by: Oct 24, 2026
Posting language: English
Working hours: 40 hours per week

Job summary

The Director will provide strategic and operational leadership for Event Conversions, Venue Logistics, and Environmental Services to ensure operational excellence. They are responsible for managing budgets, leading high-performing teams, and driving continuous improvement across all venue operations.

Job details

At BC Place, a division of BC Pavilion Corporation (PavCo), we work to create unforgettable moments, world-class experiences and stronger connections to community, industry and culture. As Western Canada's leading venue for live events, we host a year-round schedule of sporting events, concerts, consumer shows and more each year while also supporting the community through an array of ongoing partnerships and initiatives. From sold-out concerts and championship games to major conventions and exhibitions, every event starts with a venue that is ready to perform. We're looking for a strategic and people-focused Director, Event Conversions & Logistics to lead the teams responsible for transforming our venue and ensuring operational excellence before, during, and after every event. Reporting to the Assistant General Manager of BC Place, you will provide strategic and operational leadership for Event Conversions, Venue Logistics, and Environmental Services, guiding a high-performing team while driving continuous improvement across people, processes, technology, and operational delivery. This is an exciting opportunity for a seasoned operations leader who thrives in complex, fast-paced environments and is passionate about building strong teams, improving efficiency, and delivering exceptional results. What You'll Do Set the strategic direction, operating model, and service standards for Event Conversions & Logistics. Lead, coach, and develop the Senior Manager, Event Conversions & Logistics, Operations Managers, and Manager, Environmental Services. Establish clear accountabilities, performance expectations, and operational processes across the department. Provide strategic oversight for building conversions, event move-ins and move-outs, venue set-ups, equipment movement, loading dock operations, and related logistics. Ensure conversion and logistics plans align with event requirements, client commitments, operational needs, safety standards, and event timelines. Develop operational strategies that enable the venue to prepare, convert, and reset efficiently, safely, and consistently. Ensure appropriate workforce, equipment, infrastructure, and logistical resources are available to support successful event delivery. Partner with Engineering & Maintenance, Events, Capital Projects, and other stakeholders to coordinate operational requirements and event execution. Oversee Environmental Services strategies and standards to support venue readiness and guest experience. Develop and manage budgets, labour forecasts, procurement strategies, and contractor relationships. Establish key performance metrics and reporting to measure operational effectiveness, labour utilization, service levels, and conversion performance. Champion continuous improvement initiatives, including process redesign, automation, technology adoption, and operational best practices. Lead organizational change and identify opportunities to enhance efficiency and optimize resources. Serve as a senior operational liaison for clients, partners, contractors, and internal stakeholders during major and high-profile events. Foster a positive, accountable, and collaborative culture focused on safety, service excellence, operational readiness, and continuous improvement. What You'll Bring Bachelor's degree in Facilities Management, Operations Management, Business Administration, Event Management, or a related discipline preferred. An equivalent combination of education and experience will be considered. Post-secondary education or certification in a trade, logistics, occupational health and safety, or project management is considered an asset. Training in incident command, emergency management, or workplace safety is an asset. 10+ years of progressive experience in event conversions, venue operations, logistics, facilities operations, or a related field. 5+ years of leadership experience within a large, complex venue, facility, or operational environment. Proven success leading multiple teams, unionized workforces, contractors, and operational service providers. Extensive experience planning and executing large-scale event conversions and venue operations. Demonstrated ability to develop operational processes, performance standards, budgets, and workforce strategies. Strong understanding of building logistics, equipment movement, loading dock operations, and event set-up requirements. Experience leading change management and continuous improvement initiatives. Exceptional communication, relationship-building, problem-solving, and decision-making skills. Ability to work flexible hours, including evenings, weekends, and holidays, as required by the event schedule. You'll Thrive in This Role If You; Enjoy leading teams through complex operational challenges. See opportunities to improve processes and create efficiencies. Balance strategic thinking with hands-on operational leadership. Build strong relationships and bring people together to achieve common goals. Take pride in creating safe, well-organized, and high-performing environments that support memorable event experiences. The salary range for this position is $120,449 to $150,000 HOW TO APPLY: If you would like to be considered for this position, please submit your resume and cover letter by clicking on the ‘Apply Now’ button below before 5pm, Friday, October 23, 2026. Please ensure you advise your direct manager regarding your application as they will be consulted during the recruitment process. We are proud to be a diverse organization. We welcome all eligible and qualified applicants to apply to join our team, regardless of race, colour, religion, gender, sexual orientation, marital status, age, gender identity or expression, national origin, genetics, disability status, protected veteran status, or any other characteristic protected by applicable law. Please note that we can only consider applicants who are eligible to work in Canada.

What you’ll do

Requirements

Candidates should have 10+ years of progressive experience in event conversions, venue operations, or logistics, with at least 5 years in a leadership role. A bachelor's degree in a related field is preferred, along with strong skills in operational planning and team management.