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BeachHeadVerified Job Source

Senior BA/BSA – Personal Banking/Agile

The role involves eliciting requirements and writing user stories to support the Needs Navigator customer assessment tool. The candidate will lead backlog refinement and collaborate with development and QA teams within an Agile framework.

  • On-site
  • Toronto, ON
  • Posted Aug 18, 2026
  • Apply by Sep 17, 2026
  • 1 position

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Job summary

Are you an experienced Business Analyst ready to thrive in an Agile environment? Apply Now! Working with one of our top financial clients, this role calls for a Senior BA/BSA – Personal Banking/Agile. This position involves working closely with a dynamic team to support the Needs Navigator project, a customer assessment tool used by branch advisors to enhance customer experience through personalized financial recommendations. The role offers an excellent opportunity to apply your analytical expertise and stakeholder management skills in a fast-paced financial services setting. Pay rate range (CAD): $65.00/hr – $70.00/hr Responsibilities Elicit requirements through stakeholder interviews, research, and requirements gathering sessions. Write clear, concise user stories and acceptance criteria for agile workflows. Create end-to-end process flow diagrams and business process maps. Lead backlog refinement sessions and assist the Product Owner in prioritizing work. Collaborate with development and QA teams to clarify requirements and address gaps. Participate in Scrum ceremonies, including sprint planning, daily stand-ups, and retrospectives. Support the team from discovery through delivery, ensuring requirements are well understood and met. Act as a key point of contact for requirement clarification and issue resolution during delivery. Identify process improvements and recommend solutions to enhance project deliverables. Desired Skill-Set 15+ years of experience as a Business Analyst/Business Systems Analyst. At least 8 years in Waterfall projects and 5 years in Agile environments. Self-starter with the ability to take ownership and drive initiatives independently. Strong understanding of banking products, accounts, investments, and personal credit offerings. Proven experience in requirements elicitation, analysis, and documentation. Skilled in mapping business processes and creating process flow diagrams. Excellent stakeholder management and communication abilities. Proficient in writing user stories and managing product backlogs. Experience working within Agile/Scrum teams and participating in ceremonies. Strong analytical mindset to guide the team through ambiguity and incomplete requirements. Solution-oriented approach with creative problem-solving skills. Nice to Have Prior experience with customer assessment tools or similar banking applications. Knowledge of financial regulations and compliance standards. Certification in Agile or Business Analysis (e.g., CBAP, PMI-PBA). Familiarity with requirements management tools such as Jira or Confluence. BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled. Privacy Policy

What you’ll do

The role involves eliciting requirements and writing user stories to support the Needs Navigator customer assessment tool. The candidate will lead backlog refinement and collaborate with development and QA teams within an Agile framework.

Requirements

Requires over 15 years of experience as a BA/BSA, with a mix of Waterfall and Agile expertise. Strong knowledge of banking products and proficiency in process mapping and stakeholder management are essential.

Listed skills

  • Problem solvingPreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Requirements Elicitation
  • User Story Writing
  • Agile Methodology
  • Waterfall Methodology
  • Business Process Mapping
  • Stakeholder Management
  • Backlog Refinement
  • Personal Banking Knowledge
  • Scrum Ceremonies
  • Analytical Thinking
  • Problem Solving
  • Business Systems Analysis

Job areas

  • Finance & Accounting
  • Technology
  • Data & Analytics
  • Consulting
  • Software

Additional details

Minimum education
Professional degree
Minimum experience
15+ years
Apply by
Sep 17, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Mid-Senior level
Application method
Direct apply is available