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Beanfield

Verified Job Source

How it should be. Comme il se doit.

Toronto, ON

Telecommunications
201–500 people

About

As a leading Canadian independent Internet service provider, Beanfield offers Fibre-optic Internet with unparalleled speed and reliability to residential and commercial customers in Toronto, Montreal, and Vancouver. Our commitment to exceptional customer service and transparent pricing sets us apart. Experience the difference of truly unlimited Internet with no hidden fees. Connect with us to learn more about our services. En tant que principal fournisseur canadien indépendant de services Internet, Beanfield offre l'Internet par fibre optique avec une vitesse et une fiabilité inégalées aux clients résidentiels et commerciaux de Toronto, Montréal et Vancouver. Nous nous distinguons par notre engagement à offrir un service à la clientèle exceptionnel et des prix transparents. Faites l'expérience d'un Internet vraiment illimité, sans frais cachés. Contactez-nous pour en savoir plus sur nos services.

Open positions

Analyste de l'expérience client

On-site · Toronto

The role involves managing incoming calls from potential clients to identify needs and recommend appropriate products to close sales. The analyst is responsible for meeting sales targets, documenting client interactions, and ensuring a high-quality customer experience.

Analyste de l'expérience client

On-site · Montréal

The role involves managing incoming calls from potential customers to identify their needs and recommend appropriate products to close sales. The analyst is responsible for achieving sales targets, documenting customer interactions, and ensuring timely resolution of client issues.

Customer Experience Analyst

Hybrid · Toronto

The Customer Experience Analyst is responsible for handling inbound calls to identify customer needs and recommend appropriate products or services. They must meet sales and retention targets while ensuring all customer inquiries are documented and resolved in a timely manner.

Manager, Payroll, Benefits & HRIS

Hybrid · Toronto

Lead the day-to-day payroll, benefits, and HRIS operations for a growing Canadian telecommunications company. Serve as the subject matter expert for ADP Workforce Now while ensuring compliance with federal and provincial employment standards.

Manager, Payroll, Benefits & HRIS

Hybrid · Toronto

The Manager will lead day-to-day payroll, benefits, and HRIS operations while driving process improvements and ensuring compliance. They will serve as the primary administrator for ADP Workforce Now and act as a trusted resource for employee inquiries.

Project Coordinator

On-site · Bolton

The Project Coordinator supports the Outside Plant department by developing budgets, schedules, and financial tracking procedures for technical projects. They lead small teams through the project lifecycle, overseeing migration projects and managing expenditures via SAP and Jira.

Project Coordinator

On-site · Caledon

The Project Coordinator supports project execution by developing budgets, schedules, and financial tracking procedures while managing project logistics. They lead small technical teams, oversee site migrations, and ensure effective communication across departments using tools like SAP and Jira.

Représentant du soutien technique - Niveau 2

On-site · Toronto

Provide Level 2 technical support for residential and commercial clients, focusing on the activation and maintenance of network services like DWDM, VoIP, and Internet. Responsibilities include configuring network infrastructure and troubleshooting LAN and Wi-Fi issues.

Tier 2 - Technical Support Representative

On-site · Toronto

The Tier 2 Technical Support Representative assists with the troubleshooting and provisioning of commercial customer services. They also provide support to customers and assist Tier 1 representatives and other departments as needed.

Network Planning Geospatial & Data Integration Specialist

On-site · Toronto

The specialist will oversee architecture development, geospatial analysis, and the implementation of long-term network expansion plans through data integration and modeling. They will also manage address and building databases while developing ETL pipelines to optimize network growth and capacity planning.

Network Planning Geospatial & Data Integration Specialist

Hybrid · Toronto

The specialist will oversee geospatial data architecture and analysis to support residential and commercial network expansion in Ontario. Key duties include designing scalable database structures, managing ETL pipelines, and developing long-term fiber deployment plans.

Manager, Digital Operations

On-site · Toronto

The Manager of Digital Operations will lead the digital ecosystem by managing application lifecycles, vendor operations, and strategic governance. They are responsible for implementing automated workflows, ensuring data integrity, and consulting with business units to optimize technology usage.

Sales Operations Manager

On-site · Toronto

The Sales Operations Manager will serve as the analytical backbone for the residential MDU sales team by managing pricing, sales reporting, and operational processes. This role involves triaging sales escalations, supporting lead-generation channels, and collaborating cross-functionally to drive growth.

Account Development Representative

On-site · Toronto

The Account Development Representative is responsible for qualifying inbound inquiries and managing outbound discovery calls to generate new business opportunities. They will also maintain CRM data, coordinate with internal teams, and ensure sales quotas are met.

Director, IT Infrastructure

On-site · Toronto

The Director of IT Infrastructure oversees the design, deployment, and management of all technology infrastructure, systems, and end-user services. This role leads the IT Infrastructure Engineering team and collaborates with senior leadership to execute a 5-year technology strategy aligned with business objectives.

Account Development Representative

On-site · Toronto

The Account Development Representative is responsible for qualifying inbound inquiries and managing outbound discovery calls to generate new business opportunities. They will also maintain CRM data, coordinate with internal teams, and ensure sales quotas are met.

Tier 1 - Technical Support Representative

Hybrid · Toronto

The role involves provisioning and supporting residential services including internet, IPTV, and home phone. It requires troubleshooting customer-facing network infrastructures and identifying network trends for escalation.

Residential Installation

On-site · Toronto

Install and activate internet, TV, and phone services in residential and commercial buildings while troubleshooting technical issues on-site. Deliver a high-quality customer experience by educating clients on their equipment and services.

Customer Service Representative

Hybrid · Toronto

The Customer Experience Analyst is responsible for handling inbound calls from potential customers, identifying their needs, and recommending appropriate products or services to close the sale. This role focuses on driving growth for the business while delivering an optimal customer experience.

Customer Service Representative

Hybrid · Montréal

The Customer Experience Analyst is responsible for handling inbound calls from potential customers, identifying their needs, and recommending appropriate products or services. Meeting and exceeding sales and customer retention targets while providing exceptional customer service is key to success in this role.