Community Wellness Support Worker

Job summary

The Community Wellness Support Worker provides direct social and emotional support to Nation members through resource navigation, advocacy, and community programming. They work collaboratively with the wellness team to facilitate referrals, conduct follow-ups, and ensure continuity of care for clients.

Job details

JOB SUMMARY The Community Wellness Support Worker provides part-time social work and community-based support to the Community Wellness Team at the Stoney Trail Wellness Centre. The position works collaboratively with Community Wellness staff to support Nation members experiencing social, emotional, family, mental health, and other wellness-related needs. The role emphasizes relationship building, advocacy, resource navigation, community programming, client follow-up, and practical support. Working from a relational, strengths-based, trauma-informed, and culturally responsive approach, the Support Worker helps strengthen connections between Nation members, the Community Wellness Team, and internal and external services. This position is intended to increase the Community Wellness Team's capacity to provide accessible, coordinated, community-based support while allowing the worker to continue developing social work knowledge and skills through mentorship and supervision. JOB DESCRIPTION The Community Wellness Support Worker functions as a supportive member of the Community Wellness Team. The position provides direct client support, systems navigation, advocacy, referrals, community engagement, programming assistance, and team coordination within the worker's education, training, and scope of practice. The position is not intended to independently provide clinical counselling, diagnosis, statutory intervention, or services outside the worker's professional scope. Complex or high-risk situations will be addressed collaboratively with the Manager of Community Wellness and appropriate qualified professionals. DUTIES AND RESPONSIBILITIES Provide welcoming, respectful, and non-judgmental support to Nation members accessing Community Wellness services. Meet with individuals and families to identify immediate needs, strengths, goals, and available supports. Assist Nation members with navigating health, mental health, addictions, housing, income, family, education, employment, and other community resources. Support referrals to appropriate internal programs and external service providers and conduct follow-up to promote continuity of care. Assist clients with applications, forms, referrals, and service-related documentation when appropriate. Provide practical advocacy and systems-navigation support when Nation members experience barriers to services. Participate in team meetings, case discussions, service planning, and collaborative problem solving. Assist with coordination between Community Wellness programs to reduce service gaps and strengthen continuity of support. Maintain current knowledge of community, regional, and provincial resources available to Nation members. Assist with community outreach, engagement activities, workshops, groups, and Community Wellness events. Support programming related to mental wellness, healthy relationships, family wellness, life skills, social connection, prevention, and community wellbeing. Gather informal participant feedback and observations to help identify emerging community needs and improve programming. Recognize indicators of increased risk and promptly involve appropriate Community Wellness, mental health, medical, emergency, or supervisory personnel. Maintain timely, accurate, respectful, and confidential documentation in accordance with organizational requirements. Track referrals, client contacts, follow-up activities, and program participation as required. Assist with program reporting, resource development, community needs information, and other Community Wellness administrative activities. Maintain confidentiality, professional boundaries, and compliance with organizational privacy and information-sharing policies. EDUCATION, SKILLS, AND QUALIFICATIONS: Social Work diploma or degree completed or currently in progress, or a combination of relevant education and experience. Previous practicum, employment, or volunteer experience in community-based social services is an asset. Experience working with Indigenous communities is strongly preferred. Understanding of trauma-informed, strengths-based, person-centred, and culturally responsive practice. Knowledge of social service, mental health, addictions, family, and community resources is an asset. Strong interpersonal, relationship-building, professional communication, organizational, and follow-up skills. Ability to communicate respectfully and effectively with individuals experiencing complex circumstances. Ability to demonstrate initiative while working collaboratively within a multidisciplinary team and seeking consultation when appropriate. Ability to maintain confidentiality, professional boundaries, and sound judgment. Willingness to learn from Nation members, Elders, Knowledge Keepers, colleagues, and community leadership. EMPLOYMENT CONDITIONS: Part-time position; specific weekly hours and schedule to be determined based on program and community needs. Successful completion of all organizational pre-employment requirements and applicable screening requirements. Ability to work flexible hours when required to support Community Wellness programming or community needs. Continued adherence to Bearspaw First Nation policies, confidentiality requirements, and professional standards applicable to the role. WORKING CONDITIONS Hours per Shift: Up to 7 hours, based on scheduled part-time hours Shift Pattern: Part Time Hours per Week: To be determined based on operational and program needs

What you’ll do

The Community Wellness Support Worker provides direct social and emotional support to Nation members through resource navigation, advocacy, and community programming. They work collaboratively with the wellness team to facilitate referrals, conduct follow-ups, and ensure continuity of care for clients.

Requirements

Candidates should have a social work diploma or degree, or a combination of relevant education and experience. Experience working with Indigenous communities and knowledge of trauma-informed, strengths-based practice is strongly preferred.

Listed skills

• case management · Preferred
• Relationship Building · Preferred
• crisis intervention · Preferred
• Documentation · Preferred
• interpersonal skills · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Social work
• Community support
• Case management
• Resource navigation
• Advocacy
• Trauma-informed care
• Relationship building
• Crisis intervention
• Documentation
• Interpersonal skills
• Communication
• Multidisciplinary collaboration
• Program coordination
• Cultural responsiveness
• Strengths-based practice
• Mentorship
• Coordinating
• Problem Solving
• Relationship Building
• Willingness To Learn
• Confidentiality
• Mental Health
• Information Sharing
• Social Work
• Trauma Care
• Community Outreach
• Life Skills Development
• Cultural Responsiveness
• Community Leadership
• Service Planning
• Client Support

Job areas

• Social Services
• Healthcare
• Government & Public Sector
• Community Support Worker
• Community Health Worker
• Community Health Workers

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