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Senior Director of Operations

  • Québec, QC
  • On-site
  • Posted Oct 15, 2026
  • 1 position

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Job summary

Our client is seeking a Senior Director of Operations to join and lead its complaints management team. The organization helps businesses prevent, detect, investigate, and resolve wrongdoing through an innovative technology platform and bilingual services offered across Canada. Are you an experienced leader recognized for your sound judgment, rigor, and ability to oversee complex and sensitive cases? Would you like to contribute to a meaningful mission while supporting a multidisciplinary team? We want to hear from you! Join a rapidly growing organization where you will benefit from signific…

Job details

Our client is seeking a Senior Director of Operations to join and lead its complaints management team. The organization helps businesses prevent, detect, investigate, and resolve wrongdoing through an innovative technology platform and bilingual services offered across Canada. Are you an experienced leader recognized for your sound judgment, rigor, and ability to oversee complex and sensitive cases? Would you like to contribute to a meaningful mission while supporting a multidisciplinary team? We want to hear from you! Join a rapidly growing organization where you will benefit from significant autonomy, flexible scheduling, and remote work opportunities, all within a culture focused on excellence, collaboration, integrity, and work-life balance.

Listed skills

  • Organization · Preferred
  • Collaboration · Preferred
  • Attention to detail · Preferred
  • Client · Preferred
  • management · Preferred
  • complaints · Preferred
  • scheduling · Preferred
  • Flexible · Preferred

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