Financial Solutions Specialist - Willoughby Branch

Job summary

Provide licensed investment advice, mutual fund sales, and multi-goal financial strategies tailored to members’ needs, while managing complex lending cases and ensuring regulatory compliance. Proactively engage members through digital, virtual, and in-person channels, document advice in CRM systems, and collaborate with branch, wealth, credit, and risk teams to deliver integrated support.

Job details

Beem Credit Union: Banking for every journey Beem is redefining what it means to be a credit union. With 80 years of cooperative history and a bold vision for the future, we’ve united to create a financial partner that offers both digital ease and people-first service. Our mission is clear: financial wellness for all. We help British Columbians achieve their goals through personalized advice, innovative technology, and genuine human connection. As one of BC’s largest credit unions, we serve over 200,000 members across 66 branches with $18 billion in assets under administration. If you’re passionate about making a difference and want to join a team that values collaboration, innovation, and purpose, join us on the journey. Learn more: www.beemcreditunion.ca [http://www.beemcreditunion.ca/] What this role is all about: The Financial Solutions Specialist provides advanced, licensed investment advice and multi‑goal financial strategies aligned to members’ life events and evolving financial needs. Working in an unassigned member model, the Financial Solutions Specialist engages members through milestone‑driven interactions, proactive outreach, and referrals, ensuring advice remains timely, compliant, and appropriate. Through goal‑based advisory and collaborative partnerships, this sales‑driven role ensures a seamless, holistic member experience. Through hybrid advice delivery and close collaboration with investment partners, credit partners, and branch advisory teams, the Financial Solutions Specialist plays a key role in strengthening member relationships, identifying when comprehensive financial planning is required, and ensuring a seamless, holistic member experience across the broader advice ecosystem. What you’ll do: Licensed Investment Advice & Mutual Fund Sales * Perform investment suitability reviews based on client information, following regulations and internal policies. * Provide tailored investment recommendations and execute mutual fund sales and other licensed investment products. * Develop and implement medium- and long-term investment strategies based on member risk tolerance, goals, and time horizon. * Educate members on portfolio diversification, market fundamentals, and retirement planning strategies. * Maintain strict adherence to regulatory, licensing, and documentation requirements, ensuring compliance at all times. Expanded Multi-Goal Advisory Support * Deliver advanced planning conversations focused on retirement accumulation, education savings, multi-year investment objectives, and early-stage tax efficiency considerations. * Support financial milestones requiring judgment, technical expertise, and strategic insight. * Leverage CRM analytics to identify advisory opportunities, deepen member relationships, and proactively engage members. Complex Lending & Credit Expertise * Manage escalated lending scenarios from branch teams and Financial Solutions Associates, including construction and renovation mortgages, rental/investment property financing, business-for-self income structures, and multi-product lending strategies. * Recommend lending structures that balance member needs with institutional risk appetite. * Collaborate with credit partners to resolve complex or escalated cases, ensuring timely and effective solutions. Member Experience & Journey Support * Engage proactively through holistic advisory services to help members implement recommended strategies and achieve financial goals. * Utilize hybrid advisory channels—digital, virtual, and in-person—ensuring accessibility and convenience. * Document all suitability assessments, investment recommendations, and next steps accurately in CRM systems. * Promote digital literacy and encourage members to use digital tools for goal tracking and financial management. Collaboration & Referral Partnership * Coordinate closely with appropriate teams for members requiring comprehensive financial planning. * Mentor Financial Solutions Associates and other branch team members, sharing product knowledge, regulatory guidance, and best practices. * Work collaboratively with wealth, credit, and risk teams to ensure a seamless and integrated member experience. * Actively participate in advisory practice development, continuous learning, and professional growth initiatives. A little about your qualifications: * Post-secondary degree or diploma in Business, Finance, Economics, or a related field. * Mutual Fund License (IFIC/MFDA) required. * PFP, QAFP, or CFP designation preferred or willingness to pursue. * 4–6 years of advisory experience including investment and lending. * Strong understanding of registered products (RRSP, TFSA, RESP) and non-registered investment solutions. * Knowledge of regulatory requirements and compliance standards in financial services. * Excellent communication, relationship-building, and advisory and coaching skills. * Familiarity with complex lending scenarios, including mortgages, refinancing, and multi-product strategies. * Proficiency in CRM systems and documentation of suitability and compliance requirements. Total Rewards: Our total rewards approach reflects Beem's values — celebrating success, investing in your growth, and supporting you at work and in life. * Compensation: Annual salary range of $67,700 - $73,000, with pay based on your skills and experience, and performance bonuses tied to shared goals * Health & Wellness: Extended health coverage (including mental health support), dental care, and disability coverage * Time Away: Vacation and personal days to rest, recharge, and manage life outside of work * Retirement & Financial Well-being: Generous RRSP contributions, in-house financial advice, and flexible options to add your own contributions * Beem Member Perks: Free banking accounts, special mortgage and lending rates, and preferred financial perks At Beem we are BOLD and Always Welcoming and our values are at the forefront of everything we do! * Build Together: You are a team player who thrives on collaboration, sparks ideas, and fosters inclusivity. * Own It: You are ready to take charge, drive change, and deliver outstanding results. * Lead with Agility: You are a dynamic, adaptable thinker who thrives on challenge and innovation. * Driven by Curiosity: You are eager to explore, learn, and shape the future. Ready to join? Visit us at www.beemcreditunion.ca [http://www.beemcreditunion.ca] to learn more about what it’s like to work for Beem Credit Union! We sincerely thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview. We at Beem Credit Union are committed to ensuring inclusive employment practices and an accessible business environment for our employees. We do not discriminate based on any protected attribute covered by the Human Rights Code and encourage all qualified candidates to apply. We are committed to a fair and equitable hiring process for all candidates. All applications are reviewed by a member of our team. Beem Credit Union serves communities across many traditional Territories and Treaty areas in British Columbia. We are grateful to live and work on this land and are committed to reconciliation, decolonization, and building strong, connected relationships.

What you’ll do

Provide licensed investment advice, mutual fund sales, and multi-goal financial strategies tailored to members’ needs, while managing complex lending cases and ensuring regulatory compliance. Proactively engage members through digital, virtual, and in-person channels, document advice in CRM systems, and collaborate with branch, wealth, credit, and risk teams to deliver integrated support.

Requirements

A post-secondary degree or diploma in business, finance, economics, or a related field and a Mutual Fund License (IFIC/MFDA) are required; a PFP, QAFP, or CFP designation is preferred or candidates must be willing to pursue one. The role requires 4–6 years of advisory experience in investment and lending, knowledge of registered and non-registered investment products and compliance, and strong communication, relationship-building, advisory, and coaching skills.

Benefits

• Extended Health Coverage
• Mental Health Support
• Dental Care
• Disability Coverage
• Vacation Days
• Personal Days
• Employer RRSP Contributions
• In-House Financial Advice
• Free Banking Accounts
• Preferred Mortgage and Lending Rates
• Financial Perks

Listed skills

• Financial planning · Preferred
• Regulatory Compliance · Preferred
• CRM Systems · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Licensed Investment Advice
• Mutual Fund Sales
• Investment Suitability Assessment
• Financial Planning
• Retirement Planning
• Registered Investment Products
• Complex Lending
• Mortgage Financing
• Credit Risk Assessment
• Regulatory Compliance
• CRM Systems
• Member Relationship Building
• Financial Advisory
• Coaching and Mentoring
• Digital Financial Literacy
• Communication
• Financial Advising
• Product Knowledge
• Continuous Development
• Financial Strategy
• Curiosity
• Digital Literacy
• Dental Care
• Planning
• Life Coaching
• Reconciliation
• Mental Health
• Customer Relationship Management
• Construction
• Corporate Finance
• Investments
• Certified Financial Planner
• Mortgage Loans
• Personalized Service
• Economics
• Sales
• Financial Services
• Financial Management
• Innovation
• Risk Aversion
• Refinancing
• Regulatory Requirements
• Relationship Building
• Renovation
• Risk Appetite
• Suitability Analysis
• Tax Efficiency
• Time Horizon
• Diversification (Investing)
• Product Strategy

Job areas

• Finance & Accounting
• Sales
• Customer Service & Support
• Retail
• Financial Solutions Specialist
• Financial Operations Specialist
• Credit and Loans Officers
• Loan Interviewers and Clerks

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