Media Technology Analyst, Sr., (MTA), Bell Media

Job summary

The Senior Media Technical Analyst is responsible for ensuring the reliability, scalability, and performance of live OTT digital streaming platforms. This includes managing video ingestion pipelines, optimizing transcoding workflows, and troubleshooting complex streaming issues across various protocols.

Job details

Req Id: 432987 Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day. We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell. Be at the forefront of one of the most exciting and ever-changing industries. On the Bell Media team you will be a part of creating and delivering the best Canadian and international content across digital media, television, radio and out-of-home advertising platforms. You’ll join a team of passionate and driven innovators, who are breaking barriers and expanding the reach of Canada’s most-loved entertainment. At Bell Media, you’ll redefine digital connections and pioneer next-generation services, propelling us to reach new heights, unlock untapped potential and expand horizons for our customers. Job Posting Details Position: Media Technology Analyst, Sr. (MTA), Bell Media Location: Toronto/GTHA Salary: Commensurate with qualifications and experience Job Status: Full-time UnionizedRole Overview We are looking for a Senior Media Technical Analyst to join our Media Live Pipeline team. You will be responsible for ensuring the reliability, scalability, and performance of our live OTT digital streaming platforms. This role involves end-to-end technical support, pipeline optimization, and deep-dive diagnostics of video encoding, packaging, and supporting CDN delivery networks.Key Responsibilities Implement, provision, test and deploy live streaming service flows in staging and production environments. Maintain, monitor, and optimize live video ingestion and transcoding pipelines (AWS Elemental, AWS MediaLive, AWS MediaPackage, AWS CloudFront, etc). Troubleshoot complex streaming issues across HLS, DASH, and SRT protocols. Collaborate with CDN partners (Fastly, Cloudfront, Akamai) to optimize video delivery and routing. Integrate and support digital rights management (DRM) and dynamic ad insertion (SSAI Live) systems. Implement and leverage telemetry and proactive monitoring systems (ELK, Grafana, CloudWatch, Various Probe solutions, etc) to track Quality of Service (QoS) and Quality of Experience (QoE). Qualifications Bachelor’s degree in Computer Science, Engineering, or related fields — or equivalent practical experience. 5+ years of experience in digital media, broadcast engineering, or live OTT/streaming engineering and operations. Expert knowledge of video streaming standards (HLS, MPEG-DASH, CMAF) and compression codecs (H.264/AVC, H.265/HEVC, AV1). Practical experience and proficiency with cloud infrastructure (specifically AWS Media Services for live video). Solid script development skills (Python, Bash) for system automation including telemetry collection and correlation. Experience with Pager Duty and New Relic tools. Excellent troubleshooting skills utilizing tools such as Wireshark, Charles Proxy and AWS tools. Excellent communication and collaboration skills Adequate knowledge of French is required for positions in Quebec. Additional Information: Position Type: Union Job Status: Regular - Full Time Job Location: Canada : Ontario : Toronto Work Arrangement: HybridApplication Deadline: 10/27/2026 For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs. Please apply directly online to be considered for this role. Applications through email will not be accepted. We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners. At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong. Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us. Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information. Created: Canada, ON, Toronto Bell, one of Canada's Top 100 Employers.

What you’ll do

The Senior Media Technical Analyst is responsible for ensuring the reliability, scalability, and performance of live OTT digital streaming platforms. This includes managing video ingestion pipelines, optimizing transcoding workflows, and troubleshooting complex streaming issues across various protocols.

Requirements

Candidates must have a bachelor's degree in Computer Science or Engineering and at least 5 years of experience in digital media or live streaming operations. Proficiency in cloud infrastructure, specifically AWS Media Services, and strong scripting skills in Python or Bash are required.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• Mental health benefits
• 35% discount on services
• Exclusive partner offers

Listed skills

• Troubleshooting · Preferred
• Python · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Live streaming
• Video encoding
• AWS MediaLive
• AWS MediaPackage
• HLS
• MPEG-DASH
• Python
• Bash
• CDN delivery
• Troubleshooting
• Telemetry
• DRM
• SSAI
• Cloud infrastructure
• Network diagnostics
• Video Streaming
• Inventory Staging
• Digital Rights Management
• Network Quality Of Service (QoS)
• AWS Tools
• Artificial Intelligence
• Amazon Web Services
• Amazon Cloudfront
• Technical Support
• Automation
• Bash (Scripting Language)
• Mental Health
• Broadcast Engineering
• Technical Analysis
• Cloud Infrastructure
• Codecs
• Communication
• Computer Science
• Creativity
• French Language
• Scalability
• HTTP Live Streaming
• Innovation
• Python (Programming Language)
• Live Streaming
• Operations
• Akamai
• Data Streaming
• Transcoding
• Troubleshooting (Problem Solving)
• Wireshark
• Video Encoding
• Network Routing
• Collaboration
• Reliability

Job areas

• Technology
• Creative & Media
• Engineering
• Software
• Data & Analytics
• Media Technology Specialist
• Technical Consultant / Analyst
• Systems Analysts
• Computer Occupations, All Other

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