Operations Expert, Bridgewater

Job summary

The role involves providing tailored solutions and exceptional service experiences to customers in a retail environment. You will act as a store expert for account, billing, and product-related inquiries while supporting your team.

Job details

Req Id: 432921 Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is our people. We pride ourselves on hiring the best talent and creating a dynamic workplace where talents are utilized, opinions matter, and fun is encouraged! We are also proud to offer our team members flexible work schedules, career growth opportunities and competitive benefits.What's in it for you? Competitive hourly wage plus full benefits package, even for part time employees Full benefits package and paid vacation, even for part time employees We recognize your hard work through incentives and employee discounts on services Opportunity for career growth, development and promotions What's the role? Provide tailored solutions and fabulous experiences to our customers Always be learning and adapting to change Be a team player by supporting and being there to help your team Be the store expert for all things service-related Account and billing inquiries Troubleshooting and repair support General product knowledge advice We are looking for someone who: Find satisfaction in helping others and resolving their issues Thrives in a fast-paced environment and adapt well to change Loves learning new things and discovering new ideas You’ll be a perfect fit if you: Find satisfaction in helping others and find the best solutions Communicate well and really listen to what others have to say Are excited about new technology and how it can make a difference Adequate knowledge of French is required for positions in Quebec. Additional Information: Position Type: Retail StoresJob Status: Regular - Part timeJob Location: Canada : Nova Scotia : BridgewaterApplication Deadline: 10/04/2026 Total earning range: $16.50 - $19.50 The agreed upon hourly rate will be commensurate with the candidate’s experience The total earning range above includes a commissions % based on commissions earned by our employees in similar job functions. The Commission payout is conditional upon meeting all of the eligibility requirements established by the company’s applicable commissions’ plans or policies. Said plans and policies are subject to modification by the Company from time to time, at its sole discretion to better reflect evolving business structure, goals and strategies. Qualifications: You are required to provide 4 blocks with 5 continuous hours, with a minimum of 1 Open and 1 Close coverage windows, including one weekday full availability. Blocks will be no less than 5 hours in length. Please apply directly online to be considered for this role. Applications through email will not be accepted. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits options to support the well-being of you and your family. We value the experiences that have shaped who you are, and we know your talent will bring even greater strength to our team. At Best Buy Express we are committed to ensuring that everyone feels like they are welcome, valued, respected and supported as they grow and reach their full potential. Best Buy Express is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or retail.recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us. Created: Canada, NS ​

What you’ll do

The role involves providing tailored solutions and exceptional service experiences to customers in a retail environment. You will act as a store expert for account, billing, and product-related inquiries while supporting your team.

Requirements

Candidates must be able to work in a fast-paced environment and possess a strong aptitude for learning new technology. The role requires specific availability, including at least one open and one close shift per week.

Benefits

• Competitive hourly wage • Full benefits package • Paid vacation • Incentives • Employee discounts

Listed skills

• Customer service · Preferred
• Product Knowledge · Preferred
• Communication · Preferred
• Troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Account inquiries
• Billing inquiries
• Troubleshooting
• Repair support
• Product knowledge
• Communication
• Active listening
• Technology support
• Troubleshooting (Problem Solving)
• Product Knowledge
• French Language
• Telecommunications
• Billing Inquiries
• Discounts And Allowances
• Business Structures

Job areas

• Retail
• Customer Service & Support
• Technology
• Operations Expert
• Technical Support Manager / Supervisor
• Information and Communications Technology User Support Technicians
• Computer User Support Specialists