Platform Delivery Manager

Platform Delivery Manager Location: Hybrid - Burlington, Canada Overview ProjectWise Cloud is transitioning from a legacy, project-driven delivery model to a modern, CI/CD-enabled platform. We are seeking a Platform Delivery Manager to design, own, and operate the delivery systems that allow us to ship change safely, repeatedly, and at scale without direct customer involvement. This role sits at the intersection of product, engineering, and operations and is accountable for how change moves through the ProjectWise Cloud ecosystem. Responsibilities * Define and own the end-to-end delivery model for ProjectWise Cloud platform changes * Establish standardized rollout, release, and rollback patterns across the fleet Ensure delivery models prioritize reliability, observability, and operational readiness Lead release readiness reviews and go/no-go decisions for platform changes * Partner with Product to ensure new capabilities are deliverable without bespoke customer coordination * Reduce reliance on long-lived, account-specific projects in favor of repeatable delivery mechanisms * Coordinate cross-functional stakeholders to ensure clarity of ownership and expectations * Track and report on delivery health metrics and continuously improve delivery efficiency Required Experience * Experience operating in complex, brownfield platforms undergoing modernization * Strong understanding of CI/CD, progressive delivery, and operational best practices * Proven ability to influence across Product, Engineering, and Operations Background in technical program management, platform operations, or large-scale SaaS delivery * Comfort pushing back on unsustainable delivery patterns, including customer-driven exceptions Ideal Background * Former TPM, SRE, Platform PM, or senior delivery lead * Experience scaling release processes in high-availability systems * Familiarity with cloud-native architectures and observability-driven operations. What We Offer: * A great Team and culture – please see our colleague video [https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fyoutu.be%2FepJImnDsbYE%3Fsi%3D97TiFn5Ie5kof-5H&data=05%7C02%7CReepika.Bhati%40bentley.com%7Cce668309ee714b75eddb08ddc2df4e78%7C067e9632ea4c4ed99e6de294956e284b%7C0%7C0%7C638880986547485012%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=5ZjjfikNCBszLkuvWLRqavADdMf619dd068sliUt0Tk%3D&reserved=0]. * An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary [https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fyoutu.be%2FdD7B6QLImZc%3Fsi%3D0F8l4rVgGv4G5MFq&data=05%7C02%7CReepika.Bhati%40bentley.com%7Cce668309ee714b75eddb08ddc2df4e78%7C067e9632ea4c4ed99e6de294956e284b%7C0%7C0%7C638880986547508593%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=BSPnccyH%2BxYEz%2FpE2EO3LvuCNepSt8p%2Bo1IIpVTXn48%3D&reserved=0] about how we got our start. * An attractive salary and benefits package. * A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups. * A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories [https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fblog.bentley.com%2Fsoftware%2F&data=05%7C02%7CReepika.Bhati%40bentley.com%7Cce668309ee714b75eddb08ddc2df4e78%7C067e9632ea4c4ed99e6de294956e284b%7C0%7C0%7C638880986547524531%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=14HHtey2mJgMx4s%2FbO6MgYHO3ZTf1sv7X3HQXZI1qGw%3D&reserved=0] for an insight into our global impact.  About Bentley Systems Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com [https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.bentley.com%2F&data=05%7C02%7CVarna.Goswami%40bentley.com%7C383652716b5348e2df3808ddb23a4713%7C067e9632ea4c4ed99e6de294956e284b%7C0%7C0%7C638862685552931307%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=k%2FUGV4B%2Fo1FPPKaZv4NATg5fPkZxVlSL%2F5%2FX0wC23tg%3D&reserved=0] Equal Opportunity Employer: Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.

Design and operate the end-to-end delivery systems for the ProjectWise Cloud platform to enable safe, scalable, and repeatable changes. Lead release readiness reviews and establish standardized rollout and rollback patterns to reduce reliance on bespoke customer coordination.

Requires experience operating complex brownfield platforms and a strong understanding of CI/CD and operational best practices. Candidates should have a background in technical program management or platform operations with the ability to influence cross-functional teams.

• Attractive Salary And Benefits Package • Inclusion And Belonging Initiatives • Colleague Wellbeing Programs

• CI/CDPreferred

Identified from the job description. Confirm important requirements above.

• CI/CD
• Progressive Delivery
• Platform Operations
• Technical Program Management
• SaaS Delivery
• Cloud-Native Architecture
• Observability
• Release Management
• Stakeholder Coordination
• Operational Readiness
• Rollback Patterns
• Delivery Health Metrics

• Software
• Technology
• Management & Leadership
• Engineering

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week