Field Technical Service Representative (Full Time)

Job summary

Provide delivery, installation, and repair of technology products in customers' homes. Assist customers with their technology needs and maintain company vehicles and equipment.

Job details

You’ll love it here! We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent. No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers. Join us and grow your career with our retail team as a field technical service representative today! What you’ll do: Provide delivery, installation and repair of the latest and greatest tech in our customers’ homes Help customers determine their technology needs and respond to their questions Ensure vehicles and equipment are well maintained Create an amazing customer experience every time with your dedication to customer service and professionalism What we’re looking for: Must be at least 18 years old Have a valid driver’s licence with a clean drivers abstract Ability to lift up to 50 lbs. Successful completion of criminal background check Enthusiasm to support and assist our customers Flexibility to adapt to dynamic situations in a fast-paced environment Why you’ll love it here: Employee discounts on awesome tech Competitive compensation and benefits Flexible schedules as per business needs Supportive leaders who care about you and your wellbeing An inclusive, fun, and supportive team who you will quickly call friends Training programs to build new and transferable skills and achieve certifications Join our amazing team! We are looking for people just like you. About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in development roles (senior field service agent, field services team lead). Base pay range Hourly pay rate: $17.60 - $20.21 Pay may vary by province. Pay listed is for the location advertised. Unit 1 - 14 Martindale Crescent, Ancaster, ON L9K 1J9 This posting is for a vacancy.

What you’ll do

Provide delivery, installation, and repair of technology products in customers' homes. Assist customers with their technology needs and maintain company vehicles and equipment.

Requirements

Must be at least 18 years old with a valid driver's license and a clean driving abstract. Ability to lift up to 50 lbs and pass a criminal background check is required.

Benefits

• Employee discounts • Competitive compensation • Flexible schedules • Supportive leadership • Training programs • Career development

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Technical installation
• Repair services
• Vehicle maintenance
• Equipment maintenance
• Problem solving
• Professionalism
• Communication
• Lifting Ability
• Customer Service
• Field Service Management
• Team Leadership
• Technical Services
• Transferable Skills Analysis
• Enthusiasm

Job areas

• Retail
• Customer Service & Support
• Technology
• Trades
• Field Technical Service Representative
• Field Service Technician
• Civil Engineering Technicians
• Maintenance and Repair Workers, General