IAM Analyst II

Job summary

The IAM Analyst will manage identity lifecycle activities, resolve escalated access issues, and perform root cause analysis for security incidents. They will also contribute to IAM projects, implement automation, and ensure compliance through regular access reviews and audits.

Job details

Are you an experienced IAM professional ready to solve complex access challenges and improve secure, efficient operations? As an Identity & Access Management analyst II (6-month contract), you’ll support secure and efficient IAM operations, own complex work, and resolve escalated access issues. You’ll also contribute to IAM projects, advance automation and process improvements, collaborate with business and technical partners, and guide junior team members. In this role, the successful candidate is needed to be in the greater Vancouver, BC area, where we practice a remote first working model, leveraging in person interactions for strategic, collaborative, and social purposes. Make a difference on our Identity & Access Management team as an IAM analyst II (6-month contract)! What you’ll do: Manage IAM operations, complex access requests, and identity lifecycle activities while meeting service targets and supporting provisioning, authentication, and authorization issues. Serve as an escalation point for IAM incidents, perform root cause analysis, implement corrective actions, and support incident and problem management. Conduct access reviews, audits, remediation activities, and compliance monitoring to maintain effective access controls. Improve IAM service delivery through automation, scripting, standardization, reporting, and enhancements to IAM tools and controls. Participate in IAM projects, system implementations, integrations, and change initiatives, including testing, defect management, and operational readiness activities. Maintain IAM documentation and operational standards, collaborate with business and technical teams, and provide guidance and knowledge sharing to junior IAM analysts. What we’re looking for: 3+ years of IAM or related enterprise experience, including Active Directory, Microsoft Entra ID, or Oracle Unified Directory. Experience supporting IAM projects, system enhancements, access governance, and identity lifecycle processes. Strong troubleshooting, analytical, prioritization, and problem-solving skills. Ability to work independently and communicate effectively with technical and non-technical stakeholders. Experience developing technical documentation and operational procedures. Why you’ll love it here: Employee discounts on awesome tech from day one. Flexible health benefits and wellness program. TFSA and RRSP programs. 100% matched company pension plan. Training programs to build new and transferable skills. About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees with an environment where they can bring their whole selves to work. We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements. Join our amazing team! We are looking for people just like you. Annualized Compensation Range $59,000.00 - $66,000.00 This role is overtime eligible. Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us. Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3 This posting is for a vacancy.

What you’ll do

The IAM Analyst will manage identity lifecycle activities, resolve escalated access issues, and perform root cause analysis for security incidents. They will also contribute to IAM projects, implement automation, and ensure compliance through regular access reviews and audits.

Requirements

Candidates must have 3+ years of experience in IAM or related enterprise environments, including proficiency with Active Directory or Microsoft Entra ID. Strong analytical, troubleshooting, and communication skills are required to support complex access governance and system integrations.

Benefits

• Employee discounts
• Flexible health benefits
• Wellness program
• TFSA program
• RRSP program
• Company pension plan
• Training programs

Listed skills

• Active Directory · Preferred
• Troubleshooting · Preferred
• Root Cause Analysis · Preferred
• Incident Management · Preferred
• Technical Documentation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Identity & Access Management
• Active Directory
• Microsoft Entra ID
• Oracle Unified Directory
• Access governance
• Identity lifecycle management
• Troubleshooting
• Root cause analysis
• Automation
• Scripting
• Compliance monitoring
• Incident management
• Technical documentation
• Provisioning
• Authentication
• Authorization
• Oracle Unified Directory (OUD)
• Auditing
• Authentications
• Communication
• Governance
• Identity And Access Management
• Problem Solving
• Operations
• Problem Management
• Technical Documentation
• Transferable Skills Analysis
• Troubleshooting (Problem Solving)
• Process Improvement
• Authorization (Computing)
• Root Cause Analysis
• Prioritization
• System Implementation
• Defect Management

Job areas

• Technology
• Security & Safety
• Software
• Retail
• IAM Analyst
• Unclassified Specialized Occupation

More jobs from Best Buy Canada