Store Technical Service Representative (Seasonal)

Job summary

Provide technical support to customers by assisting with computer setup, diagnostics, and repairs. Create an amazing customer experience while sharing passion for technology and product knowledge.

Job details

You’ll love it here! We are hiring immediately for a store technical service representative, which we call an in-store service agent. In this role, you will provide technical support to customers by understanding their needs and creating solutions. Join us and grow your career with our retail team as a store technical service representative. What you’ll do as a store technical service representative: Create an amazing customer experience Assist customers with computer setup, diagnostics, and repairs Share your passion for tech and your product knowledge What we’re looking for: Enthusiasm to support and assist our customers 6+ months’ experience in a similar role Flexibility to adapt to dynamic situations in a fast-paced environment A commitment to maintaining a safe and fun working environment Excellent communication skills Why you’ll love it here: Employee discounts on awesome tech Competitive compensation and benefits Flexible schedules as per business needs Supportive leaders who care about you and your wellbeing An inclusive, fun, and supportive team who you will quickly call friends Training programs to build new and transferable skills and achieve certifications Join our amazing team! We are looking for people just like you. About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in development roles (senior in-store service agent, team lead). Base pay range Hourly pay rate: $17.95 - $21.09 Pay may vary by province. Pay listed is for the location advertised. 2500 Winston Park Drive, Building A, Oakville, ON L6H 7E5 This posting is for a vacancy.

What you’ll do

Provide technical support to customers by assisting with computer setup, diagnostics, and repairs. Create an amazing customer experience while sharing passion for technology and product knowledge.

Requirements

Requires at least 6 months of experience in a similar role and the ability to work in a fast-paced environment. Candidates must possess excellent communication skills and a commitment to maintaining a safe and fun workplace.

Benefits

• Employee discounts
• Competitive compensation
• Flexible schedules
• Training programs
• Career development

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• adaptability · Preferred
• Product Knowledge · Preferred
• Communication Skills · Preferred
• Technical Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Technical support
• Customer service
• Computer diagnostics
• Computer repair
• Communication skills
• Product knowledge
• Problem solving
• Adaptability
• Product Knowledge
• Technical Support
• Customer Service
• Communication
• Team Leadership
• Technical Services
• Transferable Skills Analysis
• Enthusiasm

Job areas

• Retail
• Customer Service & Support
• Technology
• Technical Services Representative
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives

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