Technical Service Representative (Full Time)

Job summary

The technical service representative will provide customer support at the service desk and perform delivery and installation services in customers' homes. They are also responsible for maintaining equipment and vehicles while fostering an inclusive team environment.

Job details

You’ll love it here! We are hiring immediately for a technical service representative, which we call service agent. In this role, you will take care of our customers’ service and repair needs. No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers. Join us and grow your career with our retail team as a technical service representative. What you’ll do: Create an amazing customer experience at the service desk Provide delivery and installation services for our customers in their homes Ensure vehicles and equipment are well maintained Cultivate an inclusive team and learning culture What we’re looking for: Must be at least 18 years old Ability to lift up to 50 lbs Valid driver’s licence with a clean drivers abstract Successful completion of criminal background check Enthusiasm to support and assist our customers Flexibility to adapt to dynamic situations in a fast-paced environment Why you’ll love it here: Employee discounts on awesome tech Competitive compensation and benefits Flexible schedules as per business needs Supportive leaders who care about you and your wellbeing An inclusive, fun, and supportive team who you will quickly call friends Training programs to build new and transferable skills and achieve certifications Join our amazing team! We are looking for people just like you. About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in development roles (senior technical service representative, services team lead). 50 Plaza Boulevard, Moncton, NB E1C 0G4 This posting is for a vacancy.

What you’ll do

The technical service representative will provide customer support at the service desk and perform delivery and installation services in customers' homes. They are also responsible for maintaining equipment and vehicles while fostering an inclusive team environment.

Requirements

Candidates must be at least 18 years old, possess a valid driver's license with a clean abstract, and be able to lift up to 50 lbs. A successful criminal background check is also required for this position.

Benefits

• Employee discounts • Competitive compensation • Flexible schedules • Training programs

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• adaptability · Preferred
• Communication · Preferred
• Technical Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Technical support
• Repair services
• Installation services
• Equipment maintenance
• Communication
• Problem solving
• Adaptability
• Lifting Ability
• Customer Service
• Team Leadership
• Technical Services
• Transferable Skills Analysis
• Enthusiasm

Job areas

• Retail
• Customer Service & Support
• Technology
• Technical Services Representative
• Technical Customer Service Representative
• Contact Centre Information Clerks
• Customer Service Representatives