Workforce Management Specialist

Workforce Management Specialist - Workforce Strategy & Optimization Are you forward-thinking and always looking to establish better systems and processes? As a workforce management specialist, you will be responsible for providing specialized expertise in scheduling, reporting, tool optimization and business analysis to support the company’s labour management strategy. With data modeling techniques, you’ll help ‘paint a picture’ for leadership to better manage staffing and optimize processes across different areas of the store to set them up for success. We practice a remote first working model, leveraging in person interactions at our head office, in beautiful Vancouver, BC, for strategic, collaborative and social purposes. Apply now and grow your career with our Workforce Management team as a workforce management specialist! What you’ll do: Act as a subject matter expert around labour & scheduling processes Support the department's inbox - identify, troubleshoot, and fix quality / discrepancy issues and gaps by monitoring existing dashboards Support ongoing delivery of projects that require time and motion study analysis, standard operational procedure changes and development Collaborate with senior team members to develop reports and tools for store and individual performance management, labour capacity, utilization, productivity, and related KPIs Continuously evolve the planning processes by keeping up to date with industry standards, trends, and analytics tools Support day to day workforce operations and strategy functions as required What we’re looking for: 3-5 year’s experience in Retail and Store Operations 1-3 year’s experience in workforce management and scheduling practices 1-3 year’s experience in Reporting and Analytics Advanced Microsoft Excel, PowerBI, PowerApps, and PowerAutomate experience Intermediate experience with SQL, Python, Machine Learning Diploma or Bachelor’s Degree in Business Administration, Finance, Accounting, Statistics, Engineering Why you’ll love it here: Remote-first work environment Employee discounts on awesome tech from day one Flexible health benefits and wellness program TFSA and RRSP programs 100% matched company pension plan Training programs to build new and transferable skills About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work. We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements. Join our amazing team! We are looking for people just like you. Annualized Compensation Range $57,000.00 - $65,000.00 Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us. Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3 This posting is for a vacancy.

The specialist will provide expertise in scheduling, reporting, and business analysis to optimize labour management strategies. They will also collaborate with teams to develop tools for performance management and capacity planning while troubleshooting operational discrepancies.

Candidates must have 3-5 years of experience in retail operations and 1-3 years in workforce management and analytics. A diploma or bachelor's degree in a relevant field such as business, finance, or engineering is required.

• Employee discounts • Flexible health benefits • Wellness program • TFSA program • RRSP program • 100% matched company pension plan • Training programs

• SQLPreferred
• Data analysisPreferred
• Microsoft ExcelPreferred
• Machine learningPreferred
• Business analysisPreferred
• Retail operationsPreferred
• PythonPreferred

Identified from the job description. Confirm important requirements above.

• Workforce management
• Scheduling
• Reporting
• Analytics
• Business analysis
• Data modeling
• Microsoft Excel
• PowerBI
• PowerApps
• PowerAutomate
• SQL
• Python
• Machine learning
• Retail operations
• KPI management
• Labour capacity planning
• Retail Operations
• Industry Standards
• Human Resource Strategy
• Planning
• Accounting
• Business Administration
• Business Analysis
• Dashboard
• Management
• Capacity Utilization
• Data Modeling
• Performance Management
• Finance
• Leadership
• Python (Programming Language)
• Key Performance Indicators (KPIs)
• Machine Learning
• Operations
• Power BI
• Powerapps
• SQL (Programming Language)
• Statistics
• Transferable Skills Analysis
• Troubleshooting (Problem Solving)
• Workforce Management

• Retail
• Data & Analytics
• Management & Leadership
• Technology
• Workforce Management Specialist
• Human Resources Specialist
• Personnel and Careers Professionals
• Human Resources Specialists

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Apply by

Sep 26, 2026

Posting language

English

Working hours

40 hours per week