Area Cleaning Supervisor

SUMMARY The Area Cleaning Supervisor is responsible for the effective operations of the cleaning service through planning, quality control and management of the site Cleaners. Reporting to the Property Manager, the Area Supervisor is to set high standards for cleaning and to ensure those standards are met. They are to maintain and achieve our customer standard by the most economical use of materials, equipment and manpower. KEY DUTIES & RESPONSIBILITIES People Leadership Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to: · Full involvement with recruiting talent. · Provides mentoring, coaching and guidance to all team members. · Objectively recommends compensation adjustments. · Manages all aspects of performance. · Make decisions in matters of employment, training, discipline, termination of staff under their jurisdiction. · Conduct evaluation interviews for cleaning personnel. Supervisory Duties · Manage and oversee Site Cleaner providing direction and support to ensure that the Cleaners are delivering cleaning services to the facility per the client’s MSA SOW and BGIS processes and procedures. · Become fully familiar with the janitorial SOW as stated in the client’s MSA. · Inspect the Cleaner’s work and meet with team to review and to discuss how to improve. · Ensure that the Cleaners have the resources required to deliver the contract level of janitorial services. · Provide a clean, safe and pleasant environment. · Consult with BGIS Property Manager and FMZ team on a regular basis, regarding the condition of the building. · Control activities of all cleaners by selecting, supervising, training, directing and developing personnel to achieve competence within the cleaning responsibilities. · Set priorities in scheduling of project duties for Cleaning Staff. · Conduct Monthly staff and training meetings. · Coordinate with Cleaners any special project tasks, work orders and the effectiveness of Housekeeping to maintain and provide with quality services. Communications · Maintain effective communications with the Property Manager. · Consult with Property Manager for specific projects and work orders and follow up on special project work. · Liaise on a regular basis with BGIS Property Manager. · Inform Property Manager or designate in the event of your absence. Supply Inventory and Quality Assurance * Manage and maintain inventory of operating equipment, cleaning supplies and consumables. * Carry out quality assurance inspections. Documentation and Recommendations · Make independent decisions and consult with Property Manager, as necessary, in the day-to-day operations of the BGIS Cleaners and keep documentations as required by client MSA and BGIS. · Analyze innovative trends in the Cleaning Industry with respect to equipment, materials and methods and recommend changes to the Regional Operations Manager. · Complete payroll forms, TCP reports, variance records, cost control reports and supplies cost reports. · Other duties as required. KNOWLEDGE & SKILLS · Experience of managing, communicating and motivating workforce teams. · Good communication skills. · Ability to organize and manage work programs. · 1-3 years or more of cleaning supervisory experience. · Flexible and willing attitude to working hours as overtime, nights and weekend on a rotation basis. · Willingness to learn and acquire new skills. · Problem solving through applying established procedures. · High school diploma. Licenses and/or Professional Accreditation * None required. We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy. BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments. At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success! BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at [email protected]. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

The Area Cleaning Supervisor is responsible for managing cleaning operations, including quality control, staff supervision, and ensuring adherence to client service standards. They provide leadership, training, and support to cleaning personnel while maintaining effective communication with property management.

Candidates must have 1-3 years of cleaning supervisory experience and strong leadership and communication skills. A high school diploma is required, along with the flexibility to work overtime, nights, and weekends on a rotation basis.

• Problem solvingPreferred
• CommunicationPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Cleaning Operations Management
• Quality Control
• Staff Training
• Performance Management
• Inventory Management
• Communication
• Problem Solving
• Scheduling
• Janitorial Services
• Safety Compliance
• Recruitment
• Payroll Administration
• Cost Control
• Facility Management
• Supply Inventory
• Supervision
• Talent Recruitment
• Willingness To Learn
• Planning
• Artificial Intelligence
• Telecommunications
• Management
• Housekeeping
• Maid Services
• Textiles
• Data Centers
• Financial Services
• Oil and Gas
• Leadership
• Higher Education
• Innovation
• Mentorship
• Operations Management
• Operations
• Quality Assurance
• Coaching
• Transmission Control Protocol (TCP)

• Management & Leadership
• Administrative
• Security & Safety
• Consulting
• Cleaning Supervisor
• Maintenance Supervisor
• Mechanical Engineering Technicians
• First-Line Supervisors of Mechanics, Installers, and Repairers

Minimum education

High school

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week