L'analyste de la qualité (Bilingue EN/FR)

Summary JOB DESCRIPTION The Quality Analyst is accountable for supporting the regional Quality Manager with their day-to-day quality and internal audit activities Key Duties & Responsibilities Reporting Provides support with the preparation and submission of quality deliverables; Provides support and guidance to the operational team with the incident reporting process; Supports the QM with the planning, execution and reporting of internal audits and provides audit and management reports in accordance with contractual requirements and the internal methodology; Internal Document Control Assists the Quality Manager (QM) with their required tasks, incorporating both support of client quality monitoring activities and internal audit activities to achieve client and contract requirements; Provides support for the recording, tracking and closing of non-conformances; Provides support and guidance to the operational team with their policies, processes, work instructions and forms to ensure information is presented in a cohesive, organized, consistent, and timely manner; Monitors operational data metrics to help identify opportunities for improvement within the Region and provides guidance and support on root cause analysis and on the design of robust action plans to improve quality activities; Other quality and internal audit duties as assigned. Knowledge & Skills More than one year up to three years of job related experience University graduation or professional certification in a related field Knowledge of quality management systems and practices; Knowledge of internal audit and continuous improvement; Thorough understanding of business process optimization; Strong proficiency in MS Excel, PowerPoint and Word; Data reporting, verification and analysis skills; attention to relevant detail is an important asset; Effective written and communication skills; Problem solving skills. Location: Downtown Vancouver, BC. Hybrid work may be available subject to business needs and in accordance with the company's flexible work policy. Travel of up to 20% is required. This is a regular, full-time position with a salary range of $54,185 - $67,732 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

The Quality Analyst supports the regional Quality Manager with day-to-day quality activities and internal audits. Key duties include managing document control, tracking non-conformances, and analyzing operational data to identify improvement opportunities.

Candidates need one to three years of related experience and a university degree or professional certification. Proficiency in MS Office and knowledge of quality management systems and internal audit practices are required.

• Continuous ImprovementPreferred
• Problem solvingPreferred
• Data analysisPreferred
• Root Cause AnalysisPreferred

Identified from the job description. Confirm important requirements above.

• Quality Management Systems
• Internal Audit
• Continuous Improvement
• Business Process Optimization
• MS Excel
• PowerPoint
• MS Word
• Data Reporting
• Data Verification
• Data Analysis
• Root Cause Analysis
• Problem Solving
• Written Communication
• Incident Reporting
• Document Control

• Management & Leadership
• Data & Analytics
• Administrative
• Consulting

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Sep 25, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level