Order Fulfillment Team Member - Nights

Job summary

The Order Fulfillment Team Member is responsible for accurately receiving, picking, assembling, and shipping pet food products within a temperature-controlled warehouse. They must ensure all orders are handled safely, labeled correctly, and meet quality standards while maintaining a productive team environment.

Job details

Big Country Pet Co. is not just any pet food company – we are proud that our flagship brand, Big Country Raw, is Canada’s leader in the frozen raw pet food category and is one of Canada’s Fastest-Growing Companies. We provide pet parents with healthier food options for dogs and cats, including complete frozen and gently cooked meals, supplements, and treats. We are dedicated to enriching the lives of Canadian pets and the people who love them. We continually strive to set new benchmarks for pet nutrition, safety and well-being. Our values drive everything we do: we commit to excellence in pet nutrition and care, serve pet parents and their companions with heart, connect through trusted relationships and shared passion, and succeed together by fostering collaboration, innovation, and continuous improvement. Are you someone who enjoys staying active, working as part of a team, and taking pride in accuracy and organization? Join our team as an Order Fulfillment Team Member, where you'll play a key role in ensuring our customers receive the high-quality products their pets depend on. This is a great opportunity for someone who thrives in a fast-paced warehouse environment, enjoys physical work, and can balance routine tasks with problem-solving when priorities shift. If you're reliable, detail-oriented, and enjoy working toward a common goal, we'd love to hear from you. Shift: Sunday to Thursday from 11:00pm to 7:00am Starting rate is $19.50/hour plus a $2.00/hour Night Shift Premium. This role is also eligible for wage progression of $20.25 at 6 months and $21 at 12 months. This role is also eligible for Group Insurance Benefits, a Company Performance Bonus, Discounted Pet Food, Employee Events, and opportunities for growth and advancement. What You'll Do: Contribute to the warehouse team by accurately receiving, storing, picking, assembling, and shipping customer orders within our temperature-controlled warehouse environment. You'll help ensure products are handled safely, orders are completed accurately, and customers receive exceptional service. The ideal candidate is reliable, organized, and comfortable performing physical work in both warehouse and commercial freezer environments (-10 degrees). This role requires attention to detail, teamwork, and the ability to adapt quickly when priorities change. What You Bring: Pick, assemble, and load customer orders for shipment. Ensure all orders are picked accurately and completed on time. Load, unload, sort, and move products throughout the warehouse. Communicate effectively with the Warehouse Manager and Drivers regarding daily orders and deliveries. Ensure all shipments are stacked, wrapped, and labeled according to company and customer requirements. Complete quality checks to ensure products are shipment-ready and free from damage. Work safely and efficiently in varying temperature-controlled environments, including freezer conditions. Support a positive team environment and assist with additional warehouse duties as required. What You Bring: Minimum 2 years of warehouse, order picking, and packing experience. Ability to lift 30-50lbs regularly throughout the shift. Ability to work in a warehouse environment, including a commercial freezer. Strong attention to detail and commitment to accuracy. Good communication and teamwork skills. Ability to work independently and stay productive with minimal supervision. Flexibility and adaptability in a fast-paced environment. A strong commitment to workplace safety and customer service. Why People (and Their Pets) Love Working Here! Night Shift Premium: $2.00/hour Benefits package including health, dental, and vision coverage Company Performance Bonus Program Discounted Pet Food Program Opportunities for advancement and career growth Safety-focused workplace Supportive team environment Employee events and recognition programs throughout the year Stable, full-time employment with a growing Canadian company Although we love AI, your application will be reviewed by real people. We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest however only those applicants selected for an interview will be contacted. Big Country Raw is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications and employment.

What you’ll do

The Order Fulfillment Team Member is responsible for accurately receiving, picking, assembling, and shipping pet food products within a temperature-controlled warehouse. They must ensure all orders are handled safely, labeled correctly, and meet quality standards while maintaining a productive team environment.

Requirements

Candidates must have at least 2 years of warehouse, order picking, and packing experience and the ability to lift 30-50lbs regularly. The role requires comfort working in a commercial freezer environment and strong attention to detail.

Benefits

• Health insurance
• Dental coverage
• Vision coverage
• Company performance bonus
• Discounted pet food
• Employee events
• Career growth opportunities
• Night shift premium

Listed skills

• Warehouse operations · Preferred
• Inventory management · Preferred
• Quality Control · Preferred
• Safety Compliance · Preferred
• Physical stamina · Preferred
• Attention to detail · Preferred
• Teamwork · Preferred
• Communication · Preferred
• adaptability · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Order picking
• Packing
• Warehouse operations
• Inventory management
• Quality control
• Safety compliance
• Physical stamina
• Attention to detail
• Teamwork
• Communication
• Adaptability
• Problem solving
• Freezer environment handling
• Lifting Ability
• Artificial Intelligence
• Customer Service
• Continuous Improvement Process
• Food Programs
• Order Fulfillment Management
• Warehousing
• Leadership
• Innovation
• Problem Solving
• Order Picking
• Loading And Unloading
• Workplace Safety
• Detail Oriented

Job areas

• Logistics
• Manufacturing
• Food & Beverage
• Retail
• Order Fulfillment Team Member
• Warehouse Worker
• Freight Handlers
• Laborers and Freight, Stock, and Material Movers, Hand