Bilingual Auto Claims Adjuster

Job summary

Manage the full lifecycle of automobile claims from initial notice to final settlement, including investigation, negotiation, and payment issuance. Collaborate with technical specialists and external vendors to ensure compliance and deliver exceptional customer service.

Job details

Bilingual Automobile Claims Adjuster (French & English Required) Introduction Are you a bilingual Automobile Claims Adjuster looking for a career where you can continue to grow while working from the comfort of your home? Our client is seeking an experienced Bilingual Automobile Claims Adjuster to join its expanding national claims team. This is an exciting opportunity to manage claims from start to finish while delivering exceptional service to policyholders and business partners. If you enjoy problem solving, building relationships, and taking ownership of your work, this could be the next step in your career. Compensation: $60,000 to $75,000 annually, plus bonus eligibility. Work Arrangement: Remote-first position with occasional in-person meetings or training for employees located near regional offices. Vacancy Status: This is an existing vacancy with immediate availability. What You'll Do As a valued member of the claims team, you will manage automobile claims throughout the entire claims lifecycle. You will investigate, evaluate, negotiate, and resolve claims while providing an outstanding customer experience and working alongside experienced technical specialists and leaders. Responsibilities Manage a full caseload of automobile claims from first notice through final settlement. Investigate coverage, liability, and damages. Gather information from insureds, witnesses, police, and third parties. Coordinate with external vendors and service providers. Negotiate fair claim settlements. Identify subrogation opportunities. Maintain accurate reserves and complete electronic claim files. Issue payments to policyholders and vendors. Prepare coverage and claim correspondence. Ensure compliance with applicable regulations and internal standards. Participate in coaching, training, and continuous improvement initiatives. Collaborate with technical specialists and leadership to achieve outstanding customer outcomes. Qualifications Fully bilingual in French and English, both written and verbal. Minimum of 2 years of experience handling automobile claims from start to finish. Experience managing a full-cycle claims caseload in a structured environment. Strong understanding of automobile insurance policies and claims handling. Chartered Insurance Professional designation, or willingness to begin the designation upon hire. Provincial Adjuster's Licence, or ability to obtain one. Excellent communication, customer service, organization, and time management skills. Comfortable working independently in a remote environment. Proficiency with Microsoft Office applications. Benefits Competitive salary with bonus eligibility. 100 percent employer-paid health, dental, and drug coverage starting on your first day. Defined Benefit Pension Plan. Health Spending Account. Three weeks of vacation, plus personal and floating days. Company-paid professional education and licensing support, including one Chartered Insurance Professional course each year. Company-provided equipment for your home office. Flexible remote-first work environment. Ongoing learning resources, coaching, and technical support. Opportunities for advancement into specialist, training, and leadership positions. Why Work with Us This is more than a claims adjusting role. It is an opportunity to build a rewarding long-term career with a respected national organization that believes in investing in its people. Our client has a strong history of promoting from within and is growing through business expansion, creating exciting opportunities for career progression. You will be supported by experienced leaders, dedicated trainers, and technical specialists while gaining exposure to a diverse portfolio of automobile claims. If you are looking for a collaborative team, meaningful work, outstanding benefits, and a clear path for professional growth, we would love to hear from you. Disclosure: "Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts." Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Automobile Claims Adjuster (French & English Required).

What you’ll do

Manage the full lifecycle of automobile claims from initial notice to final settlement, including investigation, negotiation, and payment issuance. Collaborate with technical specialists and external vendors to ensure compliance and deliver exceptional customer service.

Requirements

Requires full bilingual proficiency in French and English and a minimum of 2 years of experience in automobile claims handling. Candidates must possess or be able to obtain a provincial adjuster's licence and demonstrate strong organizational and communication skills.

Benefits

• Health coverage • Dental coverage • Drug coverage • Defined benefit pension plan • Health spending account • Paid vacation • Personal days • Floating days • Professional education support • Licensing support • Home office equipment • Bonus eligibility

Listed skills

• Time management · Preferred
• French · Preferred
• Customer service · Preferred
• Organization · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• English · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Automobile claims adjusting
• Bilingualism
• French
• English
• Claims lifecycle management
• Investigation
• Negotiation
• Customer service
• Subrogation
• Reserve maintenance
• Microsoft Office
• Time management
• Organization
• Communication

Job areas

• Finance & Accounting
• Customer Service & Support