Senior Program Manager – Organizational Change & Transformation

Locations: Toronto, Guelph, Peterborough, or St. Catharines, ON Work Arrangement: Hybrid – 2–3 days onsite per week Start Date: September 14, 2026 Contract End Date: March 31, 2027 We are seeking an experienced Senior Program Manager – Organizational Change & Transformation to lead a significant enterprise transformation initiative focused on transitioning from a traditional project-based delivery model to a product-based operating model. The successful candidate will provide strategic leadership across organizational transformation, change management, stakeholder engagement, communications, governance, operating model transition, and business readiness. Key Responsibilities Lead end-to-end organizational change and transformation programs across multiple workstreams. Develop integrated transformation plans, roadmaps, milestones, dependencies, risks, and success measures. Develop and execute comprehensive change management and organizational readiness strategies. Conduct stakeholder analysis, impact assessments, readiness assessments, and change planning. Establish change governance, performance measurement, adoption metrics, and benefits realization frameworks. Lead large-scale stakeholder engagement and communications strategies. Develop executive presentations, key messages, briefing materials, FAQs, and other communications. Facilitate leadership workshops, town halls, focus groups, stakeholder consultations, and engagement sessions. Support future-state operating model and organizational design, including roles, accountabilities, governance, and service delivery models. Develop transition plans, training and adoption strategies, change champion networks, and sustainability plans. Provide strategic advice to senior leadership on transformation risks, organizational readiness, and mitigation strategies. Coordinate activities across business, technology, HR, communications, and ministry partner teams. Monitor and report on program health, adoption, transformation progress, KPIs, and benefits realization. Must-Have Qualifications Proven experience leading complex organizational transformation and change management initiatives. Strong knowledge and practical application of recognized change management frameworks and methodologies. Experience conducting stakeholder analysis, change impact assessments, organizational readiness assessments, and change planning. Demonstrated success driving organizational adoption and culture change. Experience establishing change governance and performance measurement frameworks. Proven experience designing and executing large-scale communications and stakeholder engagement strategies. Experience developing executive-level communications, presentations, key messages, and engagement materials. Experience working within public sector environments, including governance, approvals, accountability, and labour relations considerations. Strong program leadership, strategic planning, facilitation, communication, and stakeholder management skills. Nice to Have Experience working with the Government of Ontario / OPS. Familiarity with GovTechON, Common Cluster Operating Model (CCOM), and product-based delivery principles. Experience with organizational design and operating model transformation. Experience using Azure DevOps, Microsoft 365, Power BI, SharePoint, or project portfolio management tools. Experience developing KPIs, adoption metrics, readiness measures, and benefits realization frameworks. 📌 Key Deliverables The Senior Program Manager will be responsible for delivering: Organizational Change Management Strategy Stakeholder Assessment & Management Plan Change Impact Assessments Organizational Readiness Assessments Change Champion Network Framework Training & Adoption Strategy Engagement & Communications Plan Operating Model Transition Roadmap Executive Communications Materials Benefits Realization Framework Transformation Dashboard & Progress Reports Post-Implementation Adoption & Sustainability Plan AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.

Lead a large-scale enterprise transformation to transition from a project-based to a product-based operating model. Develop and execute comprehensive change management strategies, stakeholder engagement plans, and governance frameworks to ensure organizational adoption.

Requires proven experience leading complex organizational transformations and a deep understanding of change management frameworks. Candidates should have experience in public sector environments and the ability to design executive-level communications and operating models.

Identified from the job description. Confirm important requirements above.

• Organizational Change Management
• Transformation Leadership
• Stakeholder Engagement
• Operating Model Design
• Strategic Planning
• Change Impact Assessment
• Executive Communications
• Governance Frameworks
• Business Readiness
• Product-Based Delivery
• Facilitation
• Risk Mitigation
• Performance Measurement
• Benefits Realization
• Public Sector Governance
• Organizational Design

• Management & Leadership
• Government & Public Sector
• Consulting
• Technology
• Human Resources

Minimum experience

10+ years

Apply by

Sep 20, 2026

Posting language

English

Working hours

40 hours per week

Office presence

3 days per week

Seniority

Mid-Senior level

Application method

Direct apply is available