Flight & Logistics Coordinator

Job summary

The role involves managing the logistics of guest and cargo transport to and from a remote lodge, including booking flights and coordinating supply shipments. The coordinator must also maintain accurate operational logs and troubleshoot logistics issues in real-time due to weather or mechanical delays.

Job details

Position Overview Blachford Lake Lodge is seeking a Flight Coordinator / Expeditor to manage the logistics that keep a remote, fly-in wilderness lodge running smoothly. This role owns the flow of people and cargo to and from the lodge — booking and coordinating charter and scheduled flights, planning guest arrival and departure logistics, and organizing the shipping of supplies, equipment, and materials in and out of a location with no road access. It is a coordination-heavy, detail-driven role suited to someone who is calm under changing weather and schedules, communicates clearly with guests and pilots alike, and takes genuine satisfaction in a well-run logistics chain. Key Responsibilities Book and coordinate charter and scheduled flights for guests, staff, and supplies between Yellowknife and Blachford Lake Lodge Build and maintain guest arrival and departure schedules, adjusting quickly for weather delays, changing group sizes, and last-minute itinerary changes Act as the lodge's point of contact with air carriers, confirming manifests, weight limits, and cargo requirements for each flight Communicate clearly and proactively with guests before arrival — flight times, baggage limits, what to expect from a fly-in transfer Coordinate the shipping of food, fuel, equipment, and other materials to and from the lodge, tracking orders and flagging delays before they become operational problems Maintain accurate logs of flights, manifests, and freight for operational and safety records Work closely with the Lodge Manager and department leads to align flight schedules with guest programming and staffing needs Troubleshoot logistics issues in real time — weather holds, mechanical delays, missed connections — and keep affected guests and staff informed Qualifications Prior experience in logistics coordination, dispatch, travel/flight booking, or a similarly detail-intensive scheduling role Comfortable working with air carriers, manifests, and cargo/weight restrictions; aviation or remote-operations experience is an asset Excellent organizational skills and composure when schedules change on short notice Strong written and verbal communication skills for guest-facing coordination Proficiency with standard scheduling, spreadsheet, and communication tools Willingness to live and work on-site at a remote, off-grid lodge for the season Hospitality or guest-service experience is an asset given the guest-facing nature of the role What We Offer A unique opportunity to work at an award-winning wilderness lodge in the Northwest Territories On-site accommodation and meals included for the season A close-knit team environment in one of the world's premier aurora and wilderness destinations Competitive seasonal compensation

What you’ll do

The role involves managing the logistics of guest and cargo transport to and from a remote lodge, including booking flights and coordinating supply shipments. The coordinator must also maintain accurate operational logs and troubleshoot logistics issues in real-time due to weather or mechanical delays.

Requirements

Candidates should have prior experience in logistics, dispatch, or travel coordination and be comfortable managing air carrier manifests and cargo restrictions. Strong organizational and communication skills are required, along with the willingness to live and work on-site at a remote, off-grid location.

Benefits

• On-site accommodation
• Meals included

Listed skills

• scheduling · Preferred
• Inventory management · Preferred
• Communication · Preferred
• Problem solving · Preferred
• Guest Relations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Logistics coordination
• Flight booking
• Dispatch
• Scheduling
• Inventory management
• Communication
• Problem solving
• Manifest management
• Weight and balance
• Guest relations
• Spreadsheet proficiency
• Operational safety

Job areas

• Logistics
• Hospitality
• Management & Leadership
• Transportation
• Administrative