Since 1936, we have stood for lubricant solutions that offer measurable added value and are gentle to people and the environment. As a family-owned Swiss company we develop, produce and sell a comprehensive range of metalworking fluids of the highest quality, performance and reliability for a variety of industries. With a team of application experts, customized services and excellent products, we help manufacturers fully capitalize on the potential of their machines and tools and turn the metalworking fluid into a key success factor. We employ around 600 people and are present in more than 60 countries, promoting a family culture on a global scale through subsidiaries and business partners. Our headquarters is located in Hasle-Rüegsau, Switzerland, with production facilities in Switzerland and the USA. At headquarters we house one of the largest laboratories in the industry for research and product development as well as a technology center fully equipped with the latest CNC machines for testing new solutions and simulating customer processes. In addition, we maintain local laboratories for optimal customer support.
Remote · Montreal, Quebec, Canada
Provide end-to-end customer and partner support in English and French, diagnosing and resolving administrative and technical issues across the company’s hardware and software products, and coordinating device replacements. Develop self-help documentation, share customer feedback with relevant teams, and contribute to support projects, escalating cases when necessary.
