Case Manager

Title: Case Manager, Vaughan Inn Job Status: Full Time, 40 hours (Existing Posting) Job Schedule: Sunday-Thursday, 8:00am-4:00pm Job Region: All Blue Door Locations Equipment: Computer, telephone, Reliable Vehicle/Valid Driving License/Insurance. Salary: $25.72/hour Blue Door is a not-for-profit registered charitable agency governed by a volunteer Board of Directors. We have been an integral part of our community providing essential emergency shelter services since 1982. Blue Door’s mission is to support people who are at risk of or experiencing homelessness to attain and retain affordable housing. Job Summary Reporting to the Program Manager Vaughan Inn Short Term Emergency Program, the Case Manager, Program is a social worker or equivalent, who provides support to individuals accessing the Vaughan Inn Short Term Emergency Program to achieve rapid rehousing and community integration while working on a long-term plan to achieve housing stability in the community. Responsibilities * Coordinate dependent life skill case management sessions to promote independent living and progression into independent community living. * Support clients to navigate community support and services. * Conduct goal planning and regular check-ins with individuals both at the hotel and in independent housing. * Orient individuals to landlord and tenant rights. * Support eventual permanent housing relocation. * Enhanced support with maintaining safe housing. * Support individuals with career planning, employment searches, and employment skill development. * Improved and ongoing links with employment and health and/or medical resources. * Provide individual supports to identify gaps in health and independent living skills including but not limited to landlord tenant negotiation, self-advocacy, and budgeting and life skills and providing referrals as necessary. * Facilitate informal counselling to promote independence and build healthy partnerships for success. * Facilitate food security. * Supporting to improve financial security through various forms, including ODSP and other subsidies. * Keeping up to date with new and current community-based programs and support. * Record keeping, preparing reports and reports on monthly and quarterly statistics. * Coordinate support for individuals in partnership with other emergency housing programs (ie. Porter Place, Out of the Cold, Inn from the Cold, Belinda’s Place). * Transporting clients within the community as required. * Maintains and supports established routines and procedures including but not limited to wake up calls, delivering meals to client rooms based on need, cleaning of client rooms, regular room checks, perimeter checks, etc. * Other duties as assigned. Respect and Professionalism * Maintain professionalism in the workplace. * Working cooperatively alongside and supporting all Blue Door team members and departments. * Adherence to the mission, vision, policies and procedures of the agency. * Able and willing to promote harm reduction practices in accordance with core standards. * Attend internal staff meetings and staff training as required. * Maintain the confidentiality of all client and agency information. * Utilizes effective conflict resolution skills in accordance with (Crisis Prevention Intervention (CPI) training. * Fosters positive and appropriate relationships with clients, colleagues, community partners and volunteers. * Provides referrals and follow-up as necessary. * Meets with manager on a regular basis and participates in completion of annual performance evaluation. Occupational Health & Safety * All employees are responsible for carrying out work in a way that does not adversely affect their own health and safety and that of others. * All employees shall learn and understand health and safety policies and procedures and will comply with them. Qualifications * Minimum Bachelor of Social Work Degree or equivalent. Combination of relevant education and experience. * Knowledge of Landlord Tenant Act. * Knowledge of Housing First Practices. * Experience working with vulnerable populations. * An understanding of homelessness, mental health, and addiction issues. * An ability to work independently and as an effective team member. * Excellent verbal and written communication skills. * Strong interpersonal skills with clients and colleagues and commitment to team approach. * Understanding and delivery of anti-oppressive practices. * Experience with harm reduction practices. * Excellent organizational skills. * Able to operate within a flexible work schedule. * Must have a reliable vehicle, valid driving license and appropriate insurance. Mileage is reimbursed. * CPI, CPR and Vulnerable Screening Clearance (Police Check). We are always working towards continued improvements with the hope of creating and fostering a work culture where people want to be and see the impact of their work. Blue Door is committed to the development of a staff and leadership team that reflects the incredible diversity of the communities we serve.  We promote the principles of intersectional anti-racism and anti-oppression and adhere to the tenets of the Ontario Human Rights Code.  We both welcome and encourage applications from members of groups with historical and/or current barriers to access and equity, including Indigenous, Black and racialized people, members of 2SLGBTQIA+ communities, people with disabilities, and people with lived experience of homelessness.  Blue Door is a unionized work environment. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and Blue Doors AODA Policy, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance. Portions of the recruitment process may include the use of approved Artificial Intelligence (AI) tools to support administrative efficiency and candidate screening. This role is part of a focused hiring process. Applications will be accepted from Friday, August 28, 2026 until Friday, September 11, 2026. Please review the job description carefully as you prepare your resume and application, and ensure your submission is completed within this time period. All applications will be reviewed as received, and interviews will begin for qualified candidates as soon as possible. The position may be filled before this job posting ends. Only candidates selected for an interview will be contacted. Please submit a cover letter and resume to [email protected] [[email protected]] Sunday-Thursday, 8:00am-4:00pm 40 Hours per week

The Case Manager provides direct support to individuals in the emergency shelter program to facilitate rapid rehousing and community integration. Responsibilities include goal planning, life skills training, landlord-tenant advocacy, and maintaining facility routines.

Candidates must hold a minimum of a Bachelor of Social Work degree or equivalent combination of education and experience. The role requires knowledge of housing first practices, experience with vulnerable populations, and a valid driver's license with a reliable vehicle.

• Mileage reimbursement

• crisis interventionPreferred
• BudgetingPreferred
• interpersonal skillsPreferred
• case managementPreferred
• Communication SkillsPreferred
• Conflict ResolutionPreferred

Identified from the job description. Confirm important requirements above.

• Case management
• Social work
• Crisis intervention
• Goal planning
• Conflict resolution
• Harm reduction
• Housing first practices
• Landlord tenant act knowledge
• Budgeting
• Life skills training
• Advocacy
• Report writing
• Data collection
• Interpersonal skills
• Communication skills
• Organizational skills
• Report Writing
• Crisis Prevention
• Self-Advocacy
• Record Keeping
• Professionalism
• Organizational Skills
• Planning
• Artificial Intelligence
• Mental Health
• Cardiopulmonary Resuscitation (CPR)
• Career Management
• Case Management
• Social Work
• Communication
• Confidentiality
• Conflict Resolution
• Disabilities
• Occupational Safety And Health
• Food Security
• Leadership
• Interpersonal Communications
• Life Skills Development
• Negotiation
• Performance Review
• Program Management
• Statistics

• Social Services
• Healthcare
• Administrative
• Case Manager
• Social Work and Counselling Professionals
• Child, Family, and School Social Workers

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week