Retailer Support and Claims Intern (4 Months)

A GOOD INTERNSHIP IS NEVER HANDS OFF. SHARE YOUR PASSION. We believe in creating an environment where our interns really can learn by doing and where they are given their own areas of responsibility right from the start of their time with us. That’s why our experts will treat you as part of the team from day one, encourage you to bring your own ideas to the table – and give you the opportunity to really show what you can do. What awaits you? Support Retailer network on warranty pertaining to all policies, goodwill, warranty systems, consumer application, & update of local database AS400. Responsible for identifying & updating all Retailer facing warranty information Provide Retailer & customer support for service relevant topics Responsible for warranty support systems Cross functional support for appeals Process claims BSI and Technical Campaigns Provide guidance to Retailer network on warranty policies, systems, application errors, foreign country service/ repair reconciliation Responsible for vehicle status updates (Written off, imported, and vehicle manipulations). What should you bring along? College or University diploma/degree Strong Current Automotive background Previous warranty experience Excellent communication and interpersonal skills Proven customer service and problem-solving skills Strong computer skills including Word, Excel, Access, PowerPoint Knowledge of Reynolds & Reynolds operating system Strong reporting and data collection skills Bilingual English/French would be an asset Ready to transform insights into action and strategy into results? Apply now! Note: Please apply exclusively online via our career portal. Applications via other channels (esp. e-mail) cannot be considered. What we offer? An award-winning culture. Cutting edge innovation and creativity. Flexible working models. ** World-class office space. Fresh & nutritious meals in our amazing fully staffed, and subsidized, onsite cafeteria. Fully stocked coffee/tea bar. ** We encourage interested candidates who may legally work in Canada to apply for the role. Start date: June 2026 Type of employment: limitedWorking hours: 37.5 hours Compensation The compensation range for this role is $47,000 - $49,000, with variations based on factors like experience, education and skills. Experienced candidates are encouraged to apply. At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants. Learn more here. BMW Canada is committed to being an equal opportunity employer and to fostering an inclusive and accessible experience for all candidates. We welcome and encourage applications from people with disabilities. Accommodation is available on request. Candidates may contact accessibility@bmw.ca for accessibility assistance/ support during the recruitment process.

Support the retailer network regarding warranty policies, systems, and claims processing. Responsible for updating vehicle status, managing local databases, and providing technical campaign support.

Requires a college or university degree and a strong automotive background. Candidates should possess excellent communication skills and proficiency in Microsoft Office and Reynolds & Reynolds systems.

• Award-winning Culture • Flexible Working Models • World-class Office Space • Subsidized Onsite Cafeteria • Fully Stocked Coffee/Tea Bar

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Warranty Administration
• Customer Service
• Problem Solving
• Data Collection
• Reporting
• AS400
• Reynolds & Reynolds
• Microsoft Word
• Microsoft Excel
• Microsoft Access
• Microsoft PowerPoint
• Bilingual English/French
• Interpersonal Communication
• Claims Processing
• Automotive Background

• Customer Service & Support
• Retail
• Transportation
• Administrative
• Data & Analytics

Minimum education

Bachelor’s degree

Minimum experience

0+ years

Posting language

English

Working hours

38 hours per week