Senior Director, Strategy & Business Management – Digital Market Infrastructure

Job summary

The Senior Director will partner with leadership to drive strategic execution and business management across digital asset and market infrastructure initiatives. They will oversee resource planning, governance, and cross-functional coordination to ensure the efficient delivery of high-priority business outcomes.

Job details

We’re seeking a future team member for the role of Senior Director, Strategy & Business Management – Digital Market Infrastructure to join our Digital Assets team. This role is located in Toronto, ON, Canada. In this role, you’ll make an impact in the following ways: * Partner with the Head of Digital Market Infrastructure to drive strategic execution, business management, and delivery across the organization's portfolio of digital asset and market infrastructure initiatives. * Lead resource management, demand planning, and capacity planning across Product, Engineering, and Operations, ensuring investments and talent are aligned to the highest-priority business outcomes. * Oversee strategic program management for key initiatives, driving execution, managing dependencies, identifying risks, and ensuring delivery against agreed milestones and client commitments. * Establish governance and portfolio oversight across product development, providing transparency into roadmap progress, delivery health, financials, risks, and executive-level reporting. * Develop business operating rhythms and management reporting, including financial planning, headcount management, KPI tracking, investment governance, and executive presentations to support informed decision-making. * Drive cross-functional coordination across Product, Engineering, Technology, Operations, Risk, Legal, and Commercial teams to improve execution, resolve issues, and accelerate delivery of strategic priorities. * Identify opportunities to improve organizational effectiveness, operating processes, and ways of working, enabling the Digital Market Infrastructure organization to scale efficiently while supporting long-term business growth. To be successful in this role, we’re seeking the following: * 15+ years of experience in product management or technical product management, ideally within financial services, or market infrastructure. * 4+ years of hands-on experience with digital asset custody, wallet infrastructure, or adjacent market infrastructure supporting settlement and safekeeping. * Hands-on technical fluency: ability to work with engineers on APIs/integrations, read logs and metrics, and use data to validate outcomes and troubleshooting issues. * Strong understanding of: * Digital asset custody operating models, safeguarding expectations, and control frameworks * Wallet types and architectures (hot/warm/cold), transaction lifecycle, and blockchain network mechanics (fees, finality, reorgs) * Key management and cryptography concepts, including MPC and HSMs, key ceremonies, backup/recovery, and secure signing * Operational risk topics for custody: approvals/entitlements, travel rule considerations, reconciliation, auditability, and incident response * Experience supporting multiple blockchain networks and asset types, with a pragmatic approach to adding new networks safely. * Experience delivering secure, resilient, and auditable software in regulated environments, including strong SDLC practices, change management, and operational readiness. * Proven experience delivering platform products end-to-end, translating complex technical concepts into clear roadmaps, requirements, and prioritized backlogs. * Execution focused with experience working with multi-disciplinary teams comprising product managers, designers, and engineers. * Strong communication skills with ability to gather requirements across cross-functional partners.

What you’ll do

The Senior Director will partner with leadership to drive strategic execution and business management across digital asset and market infrastructure initiatives. They will oversee resource planning, governance, and cross-functional coordination to ensure the efficient delivery of high-priority business outcomes.

Requirements

Candidates must have over 15 years of experience in product or technical product management, specifically within financial services or market infrastructure. A deep understanding of digital asset custody, wallet architectures, and secure software development in regulated environments is required.

Listed skills

• Product management · Preferred
• Risk Management · Preferred
• Financial planning · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Strategic Planning
• Business Management
• Digital Asset Custody
• Product Management
• Technical Product Management
• Blockchain Network Mechanics
• Wallet Infrastructure
• Cryptography
• MPC
• HSM
• Risk Management
• Financial Planning
• KPI Tracking
• Stakeholder Management
• SDLC
• API Integration
• Backup and Recovery System
• Executive Presentations
• Management Reporting
• Cross-Functional Coordination
• Demand Planning
• Resilience
• Strategic Prioritization
• Application Programming Interface (API)
• Reconciliation
• Management
• Capacity Planning
• Investments
• Change Management
• Decision Making
• Communication
• Digital Assets
• Incident Response
• Financial Services
• Settlement
• Governance
• Key Management
• Key Performance Indicators (KPIs)
• Mechanics
• Milestones (Project Management)
• New Product Development
• Operational Risk
• Operations
• Organizational Effectiveness
• Product Engineering
• Program Management
• Systems Development Life Cycle
• Blockchain
• Resource Management
• Troubleshooting (Problem Solving)

Job areas

• Management & Leadership
• Finance & Accounting
• Technology
• Software
• Consulting
• Infrastructure Manager
• Chief Digital Transformation Officer
• Information and Communications Technology Service Managers
• Computer and Information Systems Managers

More jobs from BNY