Designated Pharmacy Manager

Job summary

Manage the pharmacy’s daily operations, staff, financial performance, and regulatory compliance while ensuring high-quality patient care. Lead hiring, training, performance assessments, process improvements, and collaboration with the front store and other healthcare professionals.

Job details

Designated Pharmacy Manager Job Description The Designated Manager is responsible for the management of the pharmacy while maintaining a high level of professionalism through consistent and thorough patient care. Supervise and provide direction to staff and take accountability of the financial and operational success of the pharmacy. Roles and Responsibilities: Ability to lead, coach, and motivate staff Possess entrepreneurial skills with a passion to build the business Oversee day-to-day operations of the pharmacy, ensure that staff pharmacists are properly supported in their cognitive and patient care functions, and actively seek out new and innovative ways to improve processes Manage P&L statements and attain target metrics (including but not limited to labour, inventory and expense control) Ensure compliance with federal, provincial, and local laws and regulations, policies and procedures and accrediting body standards Oversee all aspects of the operations (order entry, customer service, dispensing, compounding, inventory management, invoicing, deliveries, etc.) Pursue continuous professional development to remain current on the latest advances in the pharmacy industry Provide professional and clinical functions related to dispensing including pharmaceutical and clinical care, patient counseling, liaising with other healthcare professionals to provide the best possible patient care Facilitate regular team meetings to communicate and implement new and existing policies Perform performance assessments (probationary and annual), and provide training and support to pharmacy team members in their professional growth Manage the internal recruitment and selection process for pharmacy assistants and pharmacy technicians Be responsible for the training and orientation of new employees Manage any technology changes to the business whether pharmacy or people related including but not limited to pharmacy record keeping systems, human capital information systems and safety compliance systems Work collaboratively with the front store team to identify patient care opportunities The Company reserves the right to modify or alter the Designated Manager’s responsibilities and objectives from time to time to reflect the operational needs of the business. Additional duties may be assigned by management as required. Boggio Family of Pharmacies is committed to an inclusive and accessible workplace in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available upon request throughout the recruitment and selection process. We are an equal opportunity employer and comply with the Ontario Human Rights Code. Pay: $80.00-$85.00 per hour Benefits: Dental care Employee assistance program Extended health care Life insurance Paid time off Store discount Vision care Clinical Service Revenue sharing Designated Manager Bonus Work Location: In person

What you’ll do

Manage the pharmacy’s daily operations, staff, financial performance, and regulatory compliance while ensuring high-quality patient care. Lead hiring, training, performance assessments, process improvements, and collaboration with the front store and other healthcare professionals.

Requirements

The role calls for strong leadership, coaching, and entrepreneurial skills, along with the ability to manage pharmacy operations and financial targets. It also requires providing professional and clinical pharmacy services, maintaining regulatory compliance, and supporting staff development; no specific education or years of experience are stated.

Benefits

• Dental Care
• Employee Assistance Program
• Extended Health Care
• Life Insurance
• Paid Time Off
• Store Discount
• Vision Care
• Clinical Service Revenue Sharing
• Designated Manager Bonus

Listed skills

• Leadership · Preferred
• Inventory management · Preferred
• Regulatory Compliance · Preferred
• Clinical care · Preferred
• Patient Counseling · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Staff Coaching
• Team Motivation
• Pharmacy Operations Management
• Financial Management
• Profit and Loss Management
• Labour and Expense Control
• Inventory Management
• Regulatory Compliance
• Patient Care
• Dispensing
• Patient Counseling
• Compounding
• Recruitment and Selection
• Employee Training and Development
• Process Improvement

Job areas

• Healthcare
• Management & Leadership
• Retail
• Customer Service & Support