Boldr scales CX teams, strategy, and operations for leading SaaS and DTC brands.
London
Boldr believes talent is equally distributed, but opportunity is not. It is changing that paradigm, building global teams through ethical talent outsourcing. As the first and largest global B Corp Certified BPO and the first B Corp Certified BPO in the Philippines, Boldr is committed to social and environmental responsibility. Established in 2017, Boldr serves 100+ client partners via 1,500 team members in 5 countries with 7 city locations in 10+ languages. Expand your team with Boldr: a purpose-driven, people-focused BPO company built to help teams, clients + communities grow & connect.
On-site · Toronto
The Credit Analyst will manage credit risk across the Invoice to Cash cycle by assessing customer creditworthiness and recommending credit limits. They will also monitor portfolios for risk signals and document decisions to ensure compliance with audit standards and revenue recognition policies.
On-site · Toronto
The Senior Accounts Receivable Associate will manage the AR JIRA queue, conduct complex account reconciliations, and investigate payment discrepancies. They will serve as a resolution engine for the Collections and Cash Application teams to ensure accurate financial reporting and customer satisfaction.
On-site · Toronto
The Senior Accounts Receivable Specialist is responsible for processing customer payments, applying cash accurately across multiple channels, and maintaining current accounts receivable records. They will also manage billing disputes, generate financial reports, and serve as a power user for the ERP system to optimize cash application workflows.
On-site · Toronto
The Senior Accounts Receivable Specialist manages end-to-end collection activities, payment processing, and billing inquiries to ensure financial health. They also contribute to cash flow forecasting, reconcile accounts, and resolve billing disputes while driving process improvements.
Remote · Barrie, Ontario, Canada
You will serve as the primary point of contact for customers across multiple channels to facilitate bookings and provide support. Additionally, you will collaborate with internal teams and local hosts to ensure high-quality service delivery and resolve customer inquiries.
Remote · Ontario, Canada
The Technical Support Specialist will interact with customers to resolve inquiries and complaints while collaborating with internal teams to provide excellent service. Responsibilities include managing support tickets, troubleshooting product issues, and proactively monitoring dashboards to ensure high-quality customer support.
