Supervisor (Corporate Store - Campus Towers)

Job summary

The supervisor is responsible for leading the team to deliver high-quality customer service while ensuring operational standards are met. They oversee daily store functions, including inventory management, cash handling, and staff training to drive profitability.

Job details

Key Responsibilities: Lead the team in delivering "Positively Outrageously Customer Service". Train, coach and support team members to deliver consistent, high-quality service. Welcome and connect with every customer. Coach team members to discover customer needs and guide customers to selection. Respond to customer needs and say thank you to every customer. Ensure quality beverages and food items are provided consistently for all customers. Ensure Smoothies, food and other beverages are prepared to Booster Juice standards. Enforce health, safety and sanitation guidelines for all products. Oversee day-to-day store operations and uphold quality standards. Ensure store policy and procedures for operational flow are followed at each station. Uphold standards for merchandising, stocking, rotating and storing products. Delegate and oversee cleaning tasks in accordance with the daily checklists and cleaning standards. Present oneself professionally, lead by example and demonstrate clear communication skills. Drive store profitability. Ensure cash handling procedures and cash register policies are followed. Manage inventory stocking and recording in accordance with guidelines. Lead the team in achieving store goals for increasing sales and improving profits. What You Bring: · Proven ability to manage performance. · Strong project management capabilities. · Effective coaching and supervisory skills. · Experience overseeing quality and inventory management. · Results-driven with a focus on outcomes. · Committed to maintaining high standards. · Ability to foster teamwork and collaboration. · Possess an outgoing, enthusiastic and friendly attitude. · Ability to work under pressure and in a fast-paced environment. · Ability to identify and use resources to improve overall operations. · High attention to detail. · Teamwork and interpersonal skills. · Multi-tasking skills. · Willingness to learn. · Effective listening, written and verbal communication skills. · Effective organizing and planning skills. · FOODSAFE certification is a plus Additional Details: · 8-hour shifts / 40 hours a week · Monday-Friday, Saturday, Sunday Availability needed · Must be legally eligible to work in Canada Seems like a good fit? Apply now! We would like to thank you in advance for your application; however, only those candidates who are being considered will be contacted. Booster Juice is committed to attracting and retaining a diverse team that will honour and celebrate your experiences, perspectives, and unique identity regardless of age, ethnicity, race, colour, abilities, religion, socio-economic status, culture, gender, sexual orientation, gender identity, and gender expression. Together, we celebrate diversity and strive to create and maintain working and learning environments that are inclusive, equitable and welcoming.

What you’ll do

The supervisor is responsible for leading the team to deliver high-quality customer service while ensuring operational standards are met. They oversee daily store functions, including inventory management, cash handling, and staff training to drive profitability.

Requirements

Candidates must have proven experience in performance management, strong supervisory skills, and the ability to work in a fast-paced environment. A professional attitude, effective communication, and the ability to work flexible shifts including weekends are required.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Food safety · Preferred
• Cash handling · Preferred
• Project management · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team leadership
• Customer service
• Staff training
• Inventory management
• Performance management
• Project management
• Cash handling
• Communication skills
• Conflict resolution
• Operational management
• Food safety
• Multi-tasking
• Problem solving
• Time management
• Coaching
• Attention to detail
• Retail Operations
• Cash Handling
• Supervision
• Willingness To Learn
• Planning
• Cash Register
• Customer Service
• Communication
• Sales
• Interpersonal Communications
• Inventory Management
• Listening Skills
• Project Management
• Merchandising
• Multitasking
• Operations
• Sanitation
• Verbal Communication Skills
• Teamwork
• Enthusiasm
• Detail Oriented

Job areas

• Retail
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Corporate Supervisor
• Retail Store Supervisor
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers