Administrator, Office Services

Job summary

The Administrator handles mail distribution, courier shipments, and general administrative tasks within the mailroom and copy center. They also provide facilities support, including boardroom preparation, workstation maintenance, and coordinating with building management for office repairs.

Job details

We are BLG: Canada’s Law Firm. Our culture is one of vigilance and curiosity, Firm-wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience. We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and inclusion, community involvement and talent development. Learn more about us at www.blg.com [https://www.blg.com]. Purpose of the Role The main duties of the Administrator, Office Services are to handle the distribution of mail and to perform administrative tasks pertaining to a mailroom as well as provide support to the Office Services Coordinator on Facilities related tasks. The Administrator, Office Services will be expected to provide exceptional service in English (French is considered an asset) to internal stakeholders in-person, via telephone and through e-mail correspondence. This is a permanent, full time opportunity and will require the successful candidate to work on-site Monday to Friday. This position is for an existing vacancy. KEY RESPONSIBILITIES MAIL ROOM & COPY CENTRE DUTIES * PROCESS INCOMING AND OUTGOING MAIL AND COURIER SHIPMENTS * INTERNAL MAIL RUNS * RESPOND TO REQUESTS FROM ALL BLG PERSONNEL * MAKE PHOTOCOPIES * PRINT DOCUMENTS * BIND DOCUMENTS * SCAN DOCUMENTS * CHANGE TONER AND FIX PAPER JAMS * SEND FAXES RECEPTION SUPPORT RECEPTION WITH THE FOLLOWING: * SERVE AS THE FIRST POINT OF CONTACT FOR CLIENTS, VISITORS, CONTRACTORS, AND COURIERS. * ANSWER, SCREEN, AND DIRECT INCOMING CALLS. * MANAGE BOARDROOM BOOKINGS AND COORDINATE MEETING LOGISTICS. * MAINTAIN VISITOR SIGN-IN LOGS AND SECURITY RECORDS. * ISSUE AND TRACK TEMPORARY ACCESS BADGES. * BOOK OFFICES FOR VISITING GUESTS. * MAINTAIN A PROFESSIONAL AND WELCOMING RECEPTION AREA. KEY COMPETENCIES * A MINIMUM OF ONE YEAR OF EXPERIENCE IN CUSTOMER SERVICE, ADMINISTRATION, OR A RELATED FIELD * EXCELLENT ORAL AND WRITTEN COMMUNICATION IN ENGLISH (FRENCH IS AN ASSET) * FLEXIBILITY, SOUND JUDGMENT AND A CAN-DO ATTITUDE * EXCELLENT INTERPERSONAL AND CLIENT SERVICE SKILLS * ABILITY TO WORK IN A TEAM ENVIRONMENT * PROFICIENT KEYBOARDING SKILLS AND PROFICIENCY WITH WINDOWS AND MS OUTLOOK AND WORD SOFTWARE * ABILITY AND COMFORT TO BE TRAINED IN AND ADHERE TO EMERGENCY RESPONSE PROCEDURES The expected salary range for this position is $40,000 - $41,000, depending on level of experience, region/location, and other factors. BLG is committed to building a diverse workplace reflective of the communities we serve and to fostering an inclusive culture where Firm members feel valued, respected and inspired to thrive as their authentic selves. We value diversity of thought and the unique skills, perspectives and experience each individual brings to BLG. We welcome applications from all qualified candidates and encourage applicants from members of groups that have been historically underrepresented, including but not limited to First Nations, Métis and Inuit Peoples, racialized individuals, persons with disabilities, people who identify as women and/or LGBTQ2S+. We also strive to provide an accessible candidate experience. Please let us know if you need any accommodations during the recruitment process.

What you’ll do

The Administrator handles mail distribution, courier shipments, and general administrative tasks within the mailroom and copy center. They also provide facilities support, including boardroom preparation, workstation maintenance, and coordinating with building management for office repairs.

Requirements

Candidates must have at least one year of experience in customer service or administration and possess excellent English communication skills. Proficiency in Windows, MS Outlook, and MS Word is required, along with the ability to work on-site in Ottawa.

Listed skills

• Customer service · Preferred
• written communication · Preferred
• interpersonal skills · Preferred
• Windows · Preferred
• Attention to detail · Preferred
• Teamwork · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Administration
• Mailroom operations
• Facilities support
• Oral communication
• Written communication
• Interpersonal skills
• Keyboarding
• Windows
• MS Outlook
• MS Word
• Emergency response procedures
• Attention to detail
• Teamwork
• Problem solving

Job areas

• Administrative
• Legal
• Customer Service & Support

More jobs from Borden Ladner Gervais LLP (BLG)