On-site · Toronto
Manage customer onboarding, adoption, communications, and ongoing success, including resolving payroll and account maintenance concerns and conducting support calls and business reviews. Monitor account health and success metrics, advocate for customer needs, and collaborate across teams to improve products, workflows, and customer outcomes.
On-site · Toronto
Lead payment operations strategy, workflows, and team output while improving processes, maintaining documentation, and ensuring accurate, timely operations. Coordinate with internal teams, clients, and external partners; adopt tools and AI automation; and mentor analysts.
On-site · Toronto
Build and lead the accounting and finance function, establishing scalable systems, processes, controls, and policies. Own financial reporting, tax and transfer pricing, payables and receivables, cash forecasting, audit and advisor relationships, and support leadership's financial planning while growing the team.
