Greeter / Counter Desk Attendant

Job summary

The Greeter/Counter Desk Attendant manages the guest waitlist, assigns lanes, and handles sales transactions at the counter. They also provide basic bowling instruction and coordinate with mechanics to resolve equipment malfunctions.

Job details

Overview Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today! Applicants must be at least 18 years of age to qualify for a position. WHAT OUR GREETERS/DESK ATTENDANTS DO Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to. A GREETER/ DESK ATTENDANT’S DAY-TO-DAY Be friendly and inviting to our guests in person and over the phone Manage the waitlist Track availability and assign lanes, shoes & other equipment Prepare for leagues Ring sales at the counter and follow our cash control procedures Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials) Operate our POS system, central panel, computers, and P/A system WHAT IT TAKES HS Diploma or equivalent restaurant/hospitality experience (Optional) Proven success in school/previous job experience Excellent telephone etiquette Must meet the minimum age required by state law to serve alcohol PERKS (MORE REASONS YOU’LL LOVE YOUR JOB) Free Bowling! $1 Arcade Play 20% off Events 50% off Food & Beverages WORK ENVIRONMENT/ PHYSICAL DEMANDS Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. Job Type: Part-time Shift: Evening shift Night shift Weekly day range: Weekend availability Work Location: One location Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits

What you’ll do

The Greeter/Counter Desk Attendant manages the guest waitlist, assigns lanes, and handles sales transactions at the counter. They also provide basic bowling instruction and coordinate with mechanics to resolve equipment malfunctions.

Requirements

Applicants must be at least 18 years of age and possess excellent communication skills. A high school diploma or equivalent experience in the hospitality industry is preferred.

Benefits

• Free bowling
• Arcade play
• Event discounts
• Food and beverage discounts
• Healthcare coverage

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Cash handling · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Cash handling
• Point of sale operation
• Waitlist management
• Telephone etiquette
• Communication
• Problem solving
• Bowling instruction
• Cash Handling
• Cash Control
• Management
• Customer Service
• Sales
• Problem Solving
• Mechanics
• Operations
• Telephone Skills
• Point Of Sale
• Restaurant Operation

Job areas

• Hospitality
• Customer Service & Support
• Retail
• Food & Beverage
• Sports & Recreation
• Desk Attendant
• Greeter
• Cashiers and Ticket Clerks
• Cashiers

More jobs from Lucky Strike Entertainment