Auto Body Repair Planner/Production Manager (Bedford)

Job summary

The Collision Repair Planner/Production Manager coordinates safe and efficient vehicle repairs by collaborating with technical teams, clients, and insurance partners. They are responsible for managing production schedules, performing quality inspections, and ensuring accurate damage diagnosis and documentation.

Job details

Company: Assured Automotive Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At Assured Automotive, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that’s built for your success? Apply today. Benefits That Drive Your Success Assured Automotive offers comprehensive benefits as an industry leader, including: Competitive Pay Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment RRSP with company match Annual Paid Vacation Time Off Career Growth Opportunities Ongoing Training A Professional Atmosphere, Great Working Conditions with Dynamic Leadership Voluntary Daily Pay option available Job Description: At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation. Job Summary The Collision Repair Planner/Production Manager serves as a central figure in the restoration process, coordinating safe and efficient vehicle repairs to pre-accident status. This role involves active collaboration with technical teams, clients, and insurance partners to establish precise repair strategies and completion schedules. Success in this position requires maintaining rigorous quality standards while ensuring a professional and positive customer experience within a high-volume operational environment. Key requirements include the ability to effectively prioritize and manage multiple tasks simultaneously while contributing to a collaborative and supportive team culture. Key Job Responsibilities Audits initial estimate and ensure compliance to Boyd Estimate Practice & Procedures. Conducts final repair plan meeting. Accurate diagnosis of the collision damage including structural and mechanical damage. Accurate diagnosis of refinishing operations. Communicates all customer requests and needs to appropriate team members. Assigns body technician(s) to specific jobs as required. Orders parts & arranges sublet repairs with vendors when required for each RO. Completes appraisals and supplements as required within 24 hours of delivery. Ensures proper work flow throughout the collision center with the production supervisor. Communicates clearly the repair process, and addresses all questions to ensure client’s confidence. Maintains at least a 40% GP on all appraisals. Maintains a 50% Repair vs. Replace on all appraisals. Adheres to all required Insurance procedures, guidelines and programs. Utilizes daily insurance programs & tools (Progi/ APU/ ARMS/ ALLDATA /Progi Sync). Works with the production supervisor on any repair related concerns or supplements. Communicates updates with customers and insurance claims adjusters as required. Communicates and negotiates with insurance claims appraisers and image desk staff Ensures proper file documentation in Management Information Systems (MIS). Daily balancing and blueprinting of the appraisals in MIS for file closing. Manages all final quality inspections on each vehicle prior to delivery. Plans daily production schedule to maximize efficiency and maintain cycle time goals Runs production meeting to communicate priorities to staff Performs in-process quality control checks to ensure company standards are met Immediately identifies and address any quality issues or production delays Performs final quality inspection prior to delivery of the vehicle to customer Minimum Education and/or Experience Required for the Job High School Diploma or equivalent A minimum of 2 years previous experience of a collision repair estimating or a similar role Comprehensive knowledge of estimating software Audatex, Mitchell I-Car Registered (Gold Class) or I-Car Registered (working towards Gold Class certification) Required Knowledge, Skills, & Abilities Communicates effectively, both verbally and in writing Strong attention to detail and a high degree of accuracy Ability to interpret work scope from vehicle estimates or work orders Comprehensive knowledge of vehicle repair practices Customer Service Oriented and strong organizational skills Time Management Skills - Must be able to meet deadlines Give Direction in a team environment Comprehensive knowledge of vehicle repair practices Other Requirements Travel, physical requirements, etc. Effectively work in a fast-paced environment, demonstrating multi-tasking ability while working under pressure Valid Driver’s License Frequently required to bend, crouch, reach, handle tools and lift in excess of 50lbs of materials “Great Teams Don’t Happen by Accident ” #AAEST Compensation Details: Compensation: $57,300 - $85,000 per year Compensation is commensurate with skill, education and experience. Your Success is Our Priority We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry. Assured Automotive is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

What you’ll do

The Collision Repair Planner/Production Manager coordinates safe and efficient vehicle repairs by collaborating with technical teams, clients, and insurance partners. They are responsible for managing production schedules, performing quality inspections, and ensuring accurate damage diagnosis and documentation.

Requirements

Candidates must have a high school diploma and at least 2 years of experience in collision repair estimating or a similar role. Proficiency in estimating software like Audatex or Mitchell and I-Car certification are required.

Benefits

• Medical insurance
• Prescription drug coverage
• Dental insurance
• Vision insurance
• RRSP with company match
• Annual paid vacation
• Career growth opportunities
• Ongoing training
• Voluntary daily pay

Listed skills

• Production Management · Preferred
• Quality Control · Preferred
• Team Leadership · Preferred
• Customer service · Preferred
• Time management · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Collision repair estimating
• Production management
• Audatex
• Mitchell
• I-Car certification
• Vehicle damage diagnosis
• Quality control
• Insurance claims processing
• Blueprinting
• Team leadership
• Customer service
• Time management
• Parts ordering
• Structural damage assessment
• Refinishing operations
• Communication
• Process Quality Control
• Workflow Management
• Organizational Skills
• Ability To Meet Deadlines
• Valid Driver's License
• Microsoft Excel
• Artificial Intelligence
• Auditing
• Management Information Systems
• Class Action
• Customer Service
• Leadership
• Multitasking
• Operations
• Production Management
• Production Schedule
• Refinishing
• Time Management
• Coordinating
• Balancing (Ledger/Billing)
• Prioritization
• Detail Oriented

Job areas

• Trades
• Management & Leadership
• Manufacturing
• Customer Service & Support
• Transportation
• Auto Body Technician
• Scheduler / Operations Coordinator
• Stock Clerks
• Production, Planning, and Expediting Clerks

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