Foreman - Heavy Equipment Technician - Construction & Forestry (Windsor)

Job summary

Organize and dispatch service technicians, supervise and quality-check their repair work, and maintain a clean, organized work environment. Support customers and branch staff, manage on-call scheduling and work orders, mentor technicians, and help control department costs and profitability.

Job details

Brandt Tractor Ltd is currently seeking a Foreman reporting to our Windsor Construction & Forestry location. The successful applicant for this position will be responsible for the daily organization and dispatch of technicians, providing quality repair work for the Service Department, advising and making recommendations to the Service Manager regarding technician skills and training needs. Who We Are Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand. For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best. Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day. That’s Powerful Value, Delivered. What You Will Be Responsible For Responsible for the organization of the work performed and quality control Supervise the work of service technicians Maintain an organized, clean work environment Advise and mentor technicians Commitment to customer service and service excellence Ability to communicate and work effectively with customers, the service team, and other branch personnel Establish & maintain an on-call field schedule Converse with the customers and operators on the phone, email, or in person Manage costs and ensure profitability of the department Opening and closing work orders, preparing work orders for warranty Other duties as required What We Look For Strong organizational skills Basic Microsoft Office skills required Candidates must be willing to be available after-hours Must be able to lift up to 50 pounds Previous mechanical experience in a heavy equipment environment is an asset Certified Journeyman in the Heavy Duty Equipment technician trade or equivalent designated trade required Experience in a service department setting required Familiarity with John Deere and competitive products preferred Forklift license preferred What We Offer Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions. Continuous Learning: through on-the-job training and educational opportunities. Opportunities for advancement within a growing company that values initiative and teamwork. Comprehensive benefits coverage: including health, dental and more to support your wellbeing. Retirement savings programs: Pension and RRSP programs to help you invest in your future. When you work for Brandt, we work for you. It’s as simple as that.

What you’ll do

Organize and dispatch service technicians, supervise and quality-check their repair work, and maintain a clean, organized work environment. Support customers and branch staff, manage on-call scheduling and work orders, mentor technicians, and help control department costs and profitability.

Requirements

Requires a certified journeyman Heavy Duty Equipment Technician or equivalent trade designation, along with experience in a service department. Candidates should have strong organizational skills, basic Microsoft Office skills, and be available after hours; heavy equipment mechanical experience is an asset, while familiarity with John Deere products and a forklift license are preferred.

Benefits

• Health Insurance • Dental Insurance • Pension • Registered Retirement Savings Plan • On-The-Job Training • Educational Opportunities • Advancement Opportunities

Listed skills

• Customer service · Preferred
• Quality Control · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Work Organization
• Quality Control
• Technician Supervision
• Mentoring
• Customer Service
• Communication
• Scheduling
• Cost Management
• Profitability Management
• Work Order Management
• Warranty Work Orders
• Microsoft Office
• Heavy Equipment Repair
• Service Department Operations

Job areas

• Trades
• Management & Leadership
• Customer Service & Support
• Construction
• Manufacturing