Operations Administrator (TBS)

Job summary

The Operations Administrator supports daily logistics efficiency by maintaining accurate shipment records and compiling operational paperwork. They also manage customer credit requests, build load manifests, and ensure company health, safety, and budgetary targets are met.

Job details

Who We Are Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 28+ Ontario-based brewers! Through our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and our Corporate Office, we form one large team that is passionate about the beer business. The Beer Store is proud to foster a respectful and inclusive culture that expands and leverages the diverse talents, experiences, and perspectives of our team members to deliver exceptional service for our customers. We continue to be successful by working together, respecting each other, having a positive attitude and by trying new and innovative ideas. Not only are we knowledgeable, passionate, and loyal ambassadors for beer, we’re also health and safety advocates, environmental champions, DEIB enthusiasts and we give proudly back to our communities. The Role We are currently searching for a Operations Administrator reporting to the Supervisor, Operations. This is a full-time, permanent opportunity working Monday to Friday. The Operations Administrator plays a key role in supporting daily operations and administrative tasks that support the overall logistics efficiency.Location On-site at the Hanover Cross DockWhat You'll Be Doing Maintain accurate records of shipments received, return of full goods to brewers, ensuring correctness of information entered into the system Daily reporting and ongoing verification/compilation of paperwork Support operations working in a fast paced and dynamic environment Ensure that customer service targets and goals are successfully met Ensure the company’s Health and Safety, Operational and Budgetary efficiencies are met Exemplify the Company’s dedication to customer service Direct contact with internal and external customers as required Investigate and complete customer credit requests Build load manifests Perform other related duties and projects as assigned Who You Are - Your Knowledge, Skills & Experience Education Completion of related Post-Secondary education Experience A minimum of 1 - 3 years of operations/warehouse experience Previous experience with SAP is considered an asset Skills Excellent problem-solving and analytical skills The ability to make sound decisions in a timely fashion Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) Excellent customer service, communication, teamwork, and interpersonal skills Compensation Salary range? Yup, we’ve got one: $39,600 - $49,500 CAD per year. But here’s the real deal - if you’re the perfect brew of experience, skills, and personality, we’re open to exploring beyond the range. Tell us what you’re working with, and let’s pour over it together.What We Offer Our success as an organization is a result of our commitment to our greatest strength…our people! We believe that any opportunity we can provide to help further your career growth and development is an investment in not only your individual success, but our overall success as a business. We work to recognize you in meaningful ways including a competitive compensation, incentive pay, a flex health benefits program, employee & family assistance program, defined pension plan with company matching, recognition programs, tuition reimbursement program, generous paid time off, employee special offers, and a casual dress and work environment. *Benefits and perks are dependent upon role and status and are subject to change at the sole discretion of the company. Equal Opportunity Employer We are committed to providing a respectful and empowering workplace that values our greatest resource, our people. Diversity, Equity, Inclusion & Belonging are essential components of our culture that empower us to meet the needs of our employees, customers and communities. We welcome applicants from all backgrounds including racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, 2SLGBTQIA+ persons, and any other characteristic. We’re an equal opportunity employer and provide employment accommodation in accordance with provincial legislation. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation at any stage of the recruitment process. We genuinely thank you for your interest in this opportunity with us. Due to the high volume of applications we receive, only applicants selected for an interview will be contacted.

What you’ll do

The Operations Administrator supports daily logistics efficiency by maintaining accurate shipment records and compiling operational paperwork. They also manage customer credit requests, build load manifests, and ensure company health, safety, and budgetary targets are met.

Requirements

Candidates must have completed post-secondary education and possess 1-3 years of operations or warehouse experience. Proficiency in MS Office and strong analytical and customer service skills are required, with SAP experience considered an asset.

Benefits

• Competitive compensation
• Incentive pay
• Flex health benefits program
• Employee & family assistance program
• Defined pension plan with company matching
• Recognition programs
• Tuition reimbursement program
• Generous paid time off
• Employee special offers
• Casual dress and work environment

Listed skills

• Problem solving · Preferred
• SAP · Preferred
• Customer service · Preferred
• Communication · Preferred
• Teamwork · Preferred
• interpersonal skills · Preferred
• Logistics · Preferred
• record keeping · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Problem-solving
• Analytical skills
• SAP
• MS Office Suite
• Customer service
• Communication
• Teamwork
• Interpersonal skills
• Logistics
• Record keeping
• Data entry
• Health and safety
• Load manifesting
• Time Off Management
• Positivity
• Advocacy
• Administrative Functions
• Analytical Skills
• Microsoft Excel
• Customer Service
• Equities
• Sales
• Warehousing
• Innovation
• Interpersonal Communications
• Problem Solving
• Legislation
• Microsoft Outlook
• Microsoft Office
• Operations
• Microsoft PowerPoint
• SAP Applications

Job areas

• Logistics
• Administrative
• Manufacturing
• Customer Service & Support
• Retail
• Operations Administrator
• Operations Manager (General)
• Manufacturing Managers
• General and Operations Managers

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