Product Manager (iGaming Operations)

Location: Toronto, Ontario (In-Office) (King & Spadina) Work Schedule: Monday – Friday Salary Range: $140,000 - $165,000 CAD per year AI Disclosure: We do not use artificial intelligence to screen, assess, or select applicants for this position. Vacancy Status: This posting is for an existing vacancy at our Toronto office. BrightIT is a high-velocity tech hub focused on delivering world-class digital solutions for the iGaming sector. We bridge the gap between creative startup culture and industrial-scale execution. Mission: Empowering brands through bold, responsible technology. Vision: Creating a home for the brightest minds in tech to redefine the gaming landscape. We are seeking a visionary and strategic Product Manager to own the strategy, vision, and roadmap. In this critical role, you will be instrumental in optimizing, growing, or evolving a key area of our product portfolio, ensuring alignment with overall business objectives, market trends, and delivering exceptional value to our customers. You will champion your domain internally and externally, working cross-functionally with engineering, design, operations, marketing, sales, and other stakeholders to bring innovative solutions to market from conception to launch and beyond. Responsibilities Define and articulate a clear product vision, strategy, and roadmap for your assigned domain, ensuring strong alignment with company growth objectives and market opportunities. Set clear priorities and long-term goals for the domain Conduct thorough market research, competitive analysis, and customer feedback analysis to identify unmet needs, market trends, and new product opportunities specifically within your domain. Engage regularly with clients and users to validate direction, gather feedback, and ensure product-market fit Manage communications with a diverse set of internal stakeholders (leadership, engineering, operations, finance) and external ones (clients, partners). Collect and validate requirements, ensuring features address real needs. Champion the product internally and externally, acting as a subject matter expert and evangelist for your domain Collaborate deeply with Product Owners to translate ideas and requests into ready-to-execute user stories. Work closely with Product Designers/UX to ensure ideas are user-centered and feasible. Partner with engineering, QA, marketing, and sales teams throughout the product development lifecycle to ensure timely, high-quality delivery and effective go-to-market strategies Monitor product performance, key metrics, and customer feedback for your domain to identify areas for improvement, future enhancements, and drive continuous optimization (e.g., transaction processing, latency, cost, conversion rates, compliance) Requirements Bachelor's degree in Business, Computer Science, Engineering, or an equivalent experience 3+ years of experience as a Product Manager, successfully launching and managing software products throughout their lifecycle, with a strong emphasis on strategic vision and ownership of product domains Demonstrated ability to define and execute product strategy and roadmaps, with a track record of translating complex business concepts into tangible deliverables Strong analytical skills with the ability to interpret data, derive actionable insights, and make data-driven decisions Excellent communication, negotiation, and presentation skills, with the ability to influence and collaborate effectively across all levels of an organization Solid understanding of agile development methodologies Experience with product management tools Deep domain expertise according to the assigned area (payments, integrations, backoffice, or CX/UX) is a significant advantage Experience with B2B and B2C payment applications is highly desirable Be the ultimate guardian of our community: Lead the charge in player safety by architecting world-class responsible gaming protocols and pioneering next-gen tools that set the gold standard for player protection. We view responsible gambling not just as a regulatory requirement, but as a core ethical responsibility and a pillar of our sustainable business model, ensuring we lead the industry in player protection and social integrity. At the heart of our platform is a sophisticated responsible gambling framework designed to protect our community. We take pride in being a socially conscious operator that leverages technology to ensure gaming remains safe, transparent, and sustainable for everyone.

The Product Manager will own the strategy, vision, and roadmap for a specific product domain to align with business objectives and market trends. They will collaborate cross-functionally with engineering, design, and operations to launch innovative iGaming solutions and optimize product performance.

Candidates need a Bachelor's degree in Business, Computer Science, Engineering, or equivalent experience, along with 3+ years of software product management experience. Strong analytical skills and expertise in payments, integrations, or CX/UX are highly desirable.

• Data analysisPreferred

Identified from the job description. Confirm important requirements above.

• Product Strategy
• Roadmap Development
• Market Research
• Competitive Analysis
• Stakeholder Management
• Agile Methodologies
• User Story Creation
• UX Design Collaboration
• Data Analysis
• B2B Payments
• B2C Payments
• Responsible Gaming Protocols
• Product Lifecycle Management
• Go-to-market Strategy
• Requirement Validation
• Performance Monitoring

• Software
• Management & Leadership
• Technology
• Engineering
• Data & Analytics

Minimum education

Bachelor’s degree

Minimum experience

3+ years

Posting language

English

Working hours

40 hours per week