Program Worker – Mental Health Services #400-26

Categories: Service Location(s): Owen Sound Types: Full Time DEPARTMENT: MENTAL HEALTH SERVICES – ADDICTION TREATMENT SERVICES POSITION LOCATION: OWEN SOUND UNION AFFILIATION: OPSEU SERVICE STATUS: FULL-TIME REASON TO POST: DIRECT REPLACEMENT WAGE RATE: $29.184-30.367 Reporting to the Manager, Addiction Services, the Withdrawal Management Services Program Worker (WMS – Program Worker) is responsible for ensuring that residents receive quality care in a therapeutic environment. Key responsibilities include assessment (appropriateness for admission, and treatment needs), client history, developing treatment plans, documenting progress and activities of clients, supporting clients in accessing in house addiction programs and local resources, and contributing to the safe and efficient operation of the unit. Program Workers use a variety of principles, theory and practical applications to deliver addictions treatment services in support of the clients’ recovery process. Skills/Abilities/Qualifications Required Two-year post-secondary diploma in a Health or Human Services Program, complimented by addiction studies Recent experience in an addictions treatment or supportive treatment setting Extensive working knowledge of addictions treatment systems, concurrent disorders, self-help programs and related community resources Knowledge of the principles, theories and practical nature of substance abuse and the recovery process Ability to interact and engage clients in a positive and compassionate manner Ability to advocate and facilitate access to services and coordinate care to meet clients’ needs Ability to physically assist intoxicated clients Demonstrated ability to work effectively as a member of a team Strong self-management, initiative and accountability competencies Ability to respect and maintain confidentiality Ability to work all shifts including weekends and holidays Current certification in CPR and First Aid Current Certification in Food Handlers Certificate Computer skills including Word, Outlook, and Internet-based applications Recent satisfactory performance and attendance records Demonstrate, promote and encourage Brightshores’ values – We Show Up for Each Other, We Are Trusted to Act, We Create Solutions Together, We Strive for Better, We Share Accountability Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes Comply with all applicable health and safety policies, procedures and regulations, and actively contribute to maintaining a safe and healthy work environment

The Program Worker ensures residents receive quality care in a therapeutic environment through assessment, treatment planning, and documentation. They support clients in accessing addiction programs and local resources while maintaining the safe operation of the unit.

Candidates must have a two-year post-secondary diploma in Health or Human Services with addiction studies and recent experience in a treatment setting. Required certifications include CPR, First Aid, and a Food Handlers Certificate.

• First AidPreferred
• Microsoft WordPreferred
• Microsoft OutlookPreferred
• TeamworkPreferred

Identified from the job description. Confirm important requirements above.

• Addictions Treatment
• Client Assessment
• Treatment Planning
• Crisis Intervention
• Case Management
• Patient Advocacy
• Concurrent Disorders Knowledge
• First Aid
• CPR
• Food Handling
• Microsoft Word
• Microsoft Outlook
• Teamwork
• Confidentiality
• Patient Safety
• Interpersonal Communication

• Healthcare
• Social Services

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Sep 4, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level