Ward Clerk – Critical Care #525-26

Job summary

Facilitate the safe and efficient flow of patient care by completing assigned ward clerk duties accurately and promptly. Collaborate with the interdisciplinary health care team and communicate tactfully and empathetically with patients, families, and staff.

Job details

Categories: Clerical / Administration Location(s): Owen Sound Types: Part Time DEPARTMENT: CRITICAL CARE POSITION LOCATION: OWEN SOUND UNION AFFILIATION: OPSEU – CLERICAL STATUS: PART-TIME REASON TO POST: DIRECT REPLACEMENT WAGE RATE: $26.020 – $28.046 Reporting to the Manager, Critical Care, and Respiratory Services, the Ward Clerk is responsible to facilitate the flow of patient care efficiently and safely through accurate and timely completion of assigned duties. Patient care is provided with an interdisciplinary focus; the Ward Clerk is required to work with all members of the Health Care Team in a collaborative fashion. The Ward Clerk will demonstrate excellent written and verbal communication with tact, diplomacy, empathy and courtesy to patients, families and staff. Qualifications Secondary School Diploma with relevant administrative/secretarial experience or post-secondary business/office administration diploma Demonstrated computer skills with order entry in Cerner applications Recent ward clerk experience with demonstrated competencies in transcription, processing and follow-up of inpatient physician orders Experience with the Critical Care Information System Demonstrated proficiency in Microsoft Office (Word – to be tested) Demonstrated knowledge of medical terminology (to be tested) Typing 30 words per minute (to be tested) Demonstrated knowledge of payroll entry in Medipay Demonstrated problem solving, decision making and organizational skills Excellent interpersonal and communication skills Excellent ability to manage multiple requests and prioritize workload Ability to adapt to a rapidly changing work environment Availability to work 12- and 8-hour shifts, weekends, and statutory holidays on a rotational basis Demonstrated self-directed worker with minimal supervision required Recent satisfactory performance and attendance records Demonstrate, promote and encourage Brightshores’ values – We Show Up for Each Other, We Are Trusted to Act, We Create Solutions Together, We Strive for Better, We Share Accountability Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes Comply with all applicable health and safety policies, procedures and regulations, and actively contribute to maintaining a safe and healthy work environment Preferred Ward Clerk Certificate Program

What you’ll do

Facilitate the safe and efficient flow of patient care by completing assigned ward clerk duties accurately and promptly. Collaborate with the interdisciplinary health care team and communicate tactfully and empathetically with patients, families, and staff.

Requirements

Requires a secondary school diploma with relevant administrative experience or a post-secondary business or office administration diploma, along with ward clerk experience and demonstrated computer, medical terminology, and communication skills. Candidates must be able to prioritize multiple requests, adapt to a changing environment, work rotating shifts including weekends and holidays, and meet the stated typing and system competencies; a Ward Clerk Certificate Program is preferred.

Listed skills

• written communication · Preferred
• Problem solving · Preferred
• Organization · Preferred
• interpersonal skills · Preferred
• Decision Making · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Cerner Order Entry
• Critical Care Information System
• Microsoft Office
• Medical Terminology
• Physician Order Transcription
• Inpatient Order Processing
• Order Follow-Up
• Medipay Payroll Entry
• Written Communication
• Verbal Communication
• Problem Solving
• Decision Making
• Organization
• Workload Prioritization
• Interpersonal Skills
• Typing

Job areas

• Healthcare
• Administrative

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