Make Your Equipment Experience Brilliant.
Calgary, Alberta
Brilliant Harvest is an AI-powered Helpdesk made to empower equipment dealer teams across the entire customer experience (CX), from purchase to repair. We’re farmers first and innovators second. That’s why Brilliant isn’t just another AI app. It’s a customer experience game-changer. Made by those who truly understand the field, it's designed to strengthen the dealer-customer relationship.
Remote · Alberta, Canada
Support dealers and farmers in adopting the conversational AI platform through training, onboarding, demonstrations, and ongoing assistance. Create educational content, gather field feedback and bug reports, track usage, and collaborate with Product and Sales to improve engagement, retention, and account growth.
Remote · Calgary, Alberta, Canada
You will design, develop, and maintain ETL tools and production-ready products for the Brilliant Harvest platform. Additionally, you will collaborate with the AI Architect to enhance document ingestion and RAG-based AI assistant capabilities.
