Graduate Program Coordinator, Faculty of Social Science

Job summary

The Graduate Program Coordinator manages the administrative operations of graduate programs, including recruitment, admissions, and academic milestone tracking. They also provide academic advising and support to students while facilitating communication between faculty and program stakeholders.

Job details

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement. We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive! Brock has been proudly recognized as a Hamilton-Niagara Top Employer for eight consecutive years. Brock continues to earn recognition as one of Canada’s Best Employers and one of Canada’s Best Employers for Diversity in 2026. For the second consecutive year, Forbes, in partnership with Statista, also named Brock one of Canada’s Top Employers for Company Culture. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities. Ignite new possibilities for your career. Break through at Brock. Post End Date: October 1, 2026 at 11:59 PM This job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group) Please note this is a part-time, ongoing position at 17.5 hours per week. About the Role: Reporting to the Dean’s Office, the Graduate Program Coordinator is responsible for coordinating graduate program operations across recruitment, admissions, academic advising, and program delivery. The role ensures a high-quality student experience while supporting faculty and maintaining compliance with academic policies and standards. The Graduate Program Coordinator will: Coordinate the administrative delivery and operations of graduate programs, including course scheduling, registration support, academic milestone tracking, grade submission, and key academic processes such as comprehensive examinations, thesis proposals, and defenses, while ensuring compliance, data integrity, and adherence to policies and timelines; Facilitate communication between Graduate Program Directors, supervisors/co-supervisors, and students regarding academic requirements, program milestones, timelines, and progression concerns; Coordinate scholarship, funding, fellowship, bursary, and award processes, including applicant support, submission verification, adjudication activities, ranking meetings, and record maintenance; Contribute to program communications and marketing (e.g., website, social media) in collaboration with internal partners, conduct reviews of program webpages to ensure information is accurate, current and aligned with program needs; Support the end-to-end graduate recruitment and admissions lifecycle, including outreach, presentations, information sessions, applicant advising, application intake, and review, to attract qualified candidates and ensure efficient, compliant admissions processes; Organize applicant profiles and summaries, initiate admission decisions based on Graduate Program Committee recommendations, including offers, applicable offer conditions and funding items, waitlists, rejections and application closures; Monitor application and enrolment activity to support admissions planning, waitlist management, Teaching Assistantship opportunities, and admission closures in alignment with program targets; Provide comprehensive academic advising and proactive student support by interpreting and applying academic regulations, resolving routine academic issues, and promoting student progression, engagement, and timely degree completion; Monitor student progression, performance, engagement, and academic milestones; identify risks to completion, implement or escalate interventions, and use student outcomes data to inform advising and program improvements; Support student engagement, retention, and success through the promotion of professional development and experiential opportunities and by connecting students with appropriate academic and support services; and Build and maintain collaborative relationships with faculty, academic leaders, the Faculty of Graduate Studies & Postdoctoral Affairs (FGSPA), and campus partners to coordinate support for students, exchange information, resolve issues. This role may occasionally require work outside regular business hours, including evenings or weekends, based on operational needs. Key Skills and Experience: Knowledge of Faculty of Social Science programs and courses (undergraduate and graduate); Knowledge of academic advising principles, models, and counselling approaches; Understanding of graduate curriculum, course requirements, prerequisites, and scheduling within the Faculty; Awareness and understanding of various collective agreements; Knowledge of privacy legislation (e.g., FIPPA) and the ability to interpret and apply academic policies, regulations, and governance documents. Proficiency with computer systems and software applications; Ability and willingness to learn and adapt to emerging technologies, including AI tools and platforms; Promotes and embodies inclusiveness and respect within the workplace and the broader community; Strong communication and interpersonal skills, including active listening and clear written/verbal communication; Ability to coach, mentor, and motivate students, including identifying risk and making appropriate referrals; Demonstrates empathy, discretion, and professionalism when handling sensitive or confidential situation; Ability to liaise with multiple stakeholders and build effective relationships across the institution; Strong organizational, prioritization, and multitasking skills, with accurate record-keeping practices; and Effective problem-solving skills with the ability to adapt and apply new knowledge quickly. Preferred or Asset Skills: Administrative and academic advising experience within a graduate education setting; Graduate degree; Comprehensive understanding of University/public sector governance, policies, procedures and culture; Experience networking with community partners and partner development; Research grant writing or review experience; and Data collection and quantitative/qualitative analysis experience. Salary and Total Rewards: Job Grade K, Salary Scale ($62,115.00 - 99,384.00); Target Hiring Range: $62,115.00 - $65,000* prorated to reflect part-time hours This is a permanent, part-time position that includes: Health & Dental Benefits: Comprehensive extended health, dental, and vision coverage. Pension Plan: Enrollment eligibility in the Brock University Pension Plan. Vacation: Up to 3 weeks per year, in addition to university holidays. Professional Development: Eligibility for the Brock Tuition Waiver Program. *The final salary is based on experience, internal equity, and budget considerations within the target hiring range. We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. As a student-centered organization, all employees are required to work on campus as needed. Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups. We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code. Please contact talent@brocku.ca if you require a disability related accommodation so we can ensure your participation needs are met. Brock University does not use AI Technology at any stage of the recruitment process. We appreciate all applications received. Candidates that are selected for an interview will be contacted. Learn more about Brock University by visiting www.brocku.ca.

What you’ll do

The Graduate Program Coordinator manages the administrative operations of graduate programs, including recruitment, admissions, and academic milestone tracking. They also provide academic advising and support to students while facilitating communication between faculty and program stakeholders.

Requirements

Candidates should possess knowledge of academic advising principles, university governance, and privacy legislation. Strong organizational, communication, and interpersonal skills are required, along with the ability to adapt to new technologies.

Benefits

• Health insurance • Dental insurance • Vision coverage • Pension plan • Paid vacation • Tuition waiver program

Listed skills

• Problem solving · Preferred
• Collaboration · Preferred
• interpersonal skills · Preferred
• record keeping · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Academic advising
• Program coordination
• Data integrity
• Communication
• Interpersonal skills
• Problem-solving
• Organizational skills
• Multitasking
• Record-keeping
• Policy interpretation
• Student support
• Conflict resolution
• Mentoring
• Collaboration
• AI tools proficiency
• Presentations
• Planning
• Management
• Governance
• Operations
• Timelines
• Milestones (Project Management)
• Coordinating
• Problem Solving
• Support Services
• Prioritization
• Innovation
• Artificial Intelligence
• Marketing
• Research
• Interpersonal Communications
• Professionalism
• Willingness To Learn
• Emerging Technologies
• Advising
• Verbal Communication Skills
• Active Listening
• Record Keeping
• Data Integrity
• Legislation
• Empathy
• Scheduling
• Adjudication
• Data Collection
• Teaching
• Grant Writing
• Social Sciences
• Student Engagement
• Student-Centred Learning
• Student Services

Job areas

• Education
• Administrative
• Management & Leadership
• Social Services
• Graduate Faculty
• Program Coordinator
• Policy and Planning Managers
• Managers, All Other