Athlete Experience Specialist (Winnipeg)

Type: Part-time/Permanent Location: Winnipeg, MA Pay Rate: $16.00 CAD / Hour Reports To: League Manager COMPANY OVERVIEW 50,000 athletes. 20+ locations. Millions of views. Brodie League is more than a basketball league - it's a community. As one of North America's fastest-growing sports brands, Brodie League is redefining adult recreational basketball by delivering an elevated, professional-quality experience rooted in culture, competition, and community. Our mission is to make every league night the best night of the week for our athletes. ROLE OVERVIEW Athlete Experience Specialists (AES) are the first and last impression of Brodie League's game night experience. Your role is to create a welcoming, high-energy atmosphere for athletes, fans, and staff while representing the Brodie brand with professionalism and pride. The goal is to make every athlete and fan feel welcome and build a strong sense of community throughout the night. Your presence, energy, and professionalism directly shape how players and fans experience Brodie - making the AES role essential to delivering an unforgettable gameday. CORE RESPONSIBILITIES Athlete & Fan Welcome Greet athletes, fans, and guests as they arrive - set a high-energy, welcoming tone from the moment people walk in Check in players efficiently and ensure smooth front-of-house flow throughout the evening Answer questions, direct people to the right areas, and resolve minor concerns on the spot Atmosphere & Environment Support the setup and breakdown of the game night environment to Brodie's standards Help maintain energy levels across the gym throughout the full duration of the event Contribute to a consistent, premium game night atmosphere at every location Brand Representation Represent Brodie League with professionalism, enthusiasm, and pride at all times Engage meaningfully with athletes and fans to create a genuine sense of community Act as an ambassador for the Brodie brand in all interactions throughout the night REQUIREMENTS Must Have Outgoing, high-energy personality with a natural ability to make people feel welcome Strong communication skills and a professional, approachable presence Availability for evenings and weekends - game nights are non-negotiable Comfort working in a fast-paced, high-energy event environment Genuine passion for sports, community, and delivering exceptional experiences Must operate as a self-employed individual and be responsible for own tax remittances and HST obligations Nice to Have Prior experience in events, hospitality, sports, or customer-facing service roles Familiarity with or connection to Winnipeg's basketball or recreational sports community Experience as a player or fan in a competitive rec league setting ARTIFICIAL INTELLIGENCE DISCLOSURE Artificial intelligence may be used in the recruitment and selection process, including to screen, assess, or evaluate applicants. POSITION STATUS This job posting is for a new position at Brodie Rec League. APPLICATION PROCESS Interested candidates should apply by submitting their resume through the designated application platform. COMMITMENT TO INCLUSION We know through experience that different ideas, perspectives, and backgrounds foster stronger and more creative teams. We strive to create organizations that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to Brodie Rec Leagues.

The Athlete Experience Specialist is responsible for greeting athletes and fans to create a welcoming, high-energy atmosphere at game nights. They also manage event setup and breakdown while acting as a brand ambassador to ensure a premium experience.

Candidates must have an outgoing, high-energy personality with strong communication skills and a professional demeanor. Availability for evenings and weekends is mandatory, and applicants must operate as self-employed individuals.

• Customer servicePreferred
• TeamworkPreferred
• Problem solvingPreferred
• interpersonal skillsPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Event Management
• Communication
• Public Relations
• Problem Solving
• Interpersonal Skills
• Hospitality
• Teamwork
• Professionalism
• Enthusiasm
• Creative Teams
• Energetic
• Artificial Intelligence
• Computing Platforms
• Remittance
• Brand Representation

• Sports & Recreation
• Customer Service & Support
• Hospitality
• Service Experience Specialist
• Athlete / Sports Competitor
• Athletes and Sports Players
• Athletes and Sports Competitors

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week