Service Technician-1-EN

Job summary

The Service Technician is responsible for the maintenance, repair, and recertification of safety-related equipment both in-house and via a mobile unit. Key duties include managing customer work orders, maintaining accurate service records, and supporting portfolio growth through customer relations.

Job details

Service Technician-1 Status Regular, Full time Location: Grande Prairie, Alberta Job Description Reporting to the Business Centre's Manager, the Service Technician is responsible for completing a variety of required services and customer support both in house as well as in a mobile capacity, on safety related equipment. Duties may include: SCBA and gas detection certification service and repairs, regular maintenance service and recertification of breathing air compressor systems, Quantitative Fit testing, Inspection/certification of fall arrest equipment. Main Responsibilities Manage, Test, Repair and Re-Certify customer owned equipment according to manufacturer specifications and local standards; Arrange for Customer authorization of work orders; Maintain adequate stock levels in mobile unit; Create and maintain accurate records such as vehicle inspections, driving logs, equipment inspections, and schedules, daily invoices, timesheets, flow tests and notes for any special circumstances such as condemning equipment; Ensure updating of customer contact list and schedule of required services; Develop and manage growth in the portfolio by working closely with customers, our Sales department and Management; Assist other staff with their duties when schedule and workload allows for such; Other duties as assigned‍. Requirements Professional and courteous demeanor; Attention to detail; Troubleshooting; Excellent organizational skills; Fluent in speaking, reading, and writing English; Manufacturer training in inspection and maintenance of safety related equipment or industry training would be an asset; Valid Class 5 driver's license; Able to lift up to 50 pounds periodically; Training and Certification will be provided to the right individual where applicable. What’s In It For You Brogan Fire & Safety has grown to be the preferred distributor and service provider for the most recognized and respected manufacturers in the world of safety. We offer a dynamic work environment with great career opportunities. We value initiative, encourage engagement and recognize everyone's contribution. What Sets Us Apart Is Our Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture. A strong national network offering real opportunities to grow: our people make the difference. Among Our Benefits Flexible group insurance plan customizable to your needs. Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP). Group RRSP with employer contribution and TFSA. Postsecondary Scholarship Program for our employee’s children. Years of Service Recognition Program. Come build your career with us, a growing network geared for your ambitions! Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

What you’ll do

The Service Technician is responsible for the maintenance, repair, and recertification of safety-related equipment both in-house and via a mobile unit. Key duties include managing customer work orders, maintaining accurate service records, and supporting portfolio growth through customer relations.

Requirements

Candidates must possess a valid Class 5 driver's license, be able to lift 50 pounds, and be fluent in English. While manufacturer training in safety equipment is an asset, the company provides training and certification to the right individual.

Benefits

• Annual Profit-sharing • Flexible Group Insurance Plan • Telemedicine • Employee Assistance Program (EAP) • Group RRSP With Employer Contribution • TFSA • Postsecondary Scholarship Program For Children • Years Of Service Recognition Program

Listed skills

• Customer support · Preferred
• record keeping · Preferred
• Troubleshooting · Preferred
• maintenance · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Troubleshooting
• Organizational Skills
• Equipment Certification
• Maintenance
• Customer Support
• Quantitative Fit Testing
• Inspection
• Record Keeping

Job areas

• Security & Safety
• Trades
• Customer Service & Support
• Manufacturing
• Retail