Farm Insurance Advisor- Sales & Service Book of Business

Job summary

The Farm Insurance Advisor will service an existing book of business, primarily focused on farm insurance, while identifying opportunities for growth. Responsibilities include managing customer inquiries, processing commercial paperwork, negotiating with underwriters, and maintaining accurate client files.

Job details

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present. We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism. We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements! Pay at BrokerLink is about much more than just salary. - Flexible work arrangements - Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more - Share plan & other savings Salary range (but not limited to): 48,300 - 59,100 Incentive plan Commissions & other performance incentives: Expected, but not limited payout potential of 10-15% of salary (subject to personal and team performance) As part of our commitment to Win As A Team, we share our success with employees through our incentive programs and Employee Share Purchase Plan (ESPP) – with BrokerLink matching a portion of your contributions. Our Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. About the role We are looking for a Farm Insurance Advisor to join our Sales & Service Book of Business Team in St. Albert, Alberta on a Permanent Full Time Basis! What you’ll do here: Service existing book of business (primarily Farm), with opportunity to grow and expand Provide customers with prompt service by providing advice, help customers understand insurance, discuss customer concerns Review and provide processing instructions on all incoming commercial paperwork Assist with quotes to customers, write new business, review existing coverage and update customer file information Prepare documentation for insurers, complete applications for new clients, issue insurance certificates Review and provide processing instructions on endorsements, and follow up on payments Communicate with Insurance companies, negotiate with underwriters on customers behalf, negotiate renewal of terms, follow up with Adjusters on claims status Source and obtain additional information requested by the underwriter and complete applications What you bring to the table: Two or more years of customer service experience 3 to 5 years of insurance experience preferred AIC Insurance License is preferred or must obtain upon hire Exposure to EPIC is an asset Proficient in MS Office – Word, Excel, Outlook Excellent customer services and sales skills and adept in conflict resolution Demonstrated ability to handle multiple priorities successfully Strong analytical and organizational skills Excellent verbal and written communication skills #LI-Onsite This role is a new member of our growing team. We are an equal opportunity employer BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process. BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated. Discover more about BrokerLink! Visit our new dedicated Webpage. Please note that BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility. At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!

What you’ll do

The Farm Insurance Advisor will service an existing book of business, primarily focused on farm insurance, while identifying opportunities for growth. Responsibilities include managing customer inquiries, processing commercial paperwork, negotiating with underwriters, and maintaining accurate client files.

Requirements

Candidates should have 3 to 5 years of insurance experience and possess or be willing to obtain an AIC Insurance License. Proficiency in MS Office and experience with EPIC software are highly preferred, alongside strong communication and analytical skills.

Benefits

• Flexible work arrangements
• Wellness account
• Share plan
• Employee Share Purchase Plan
• Group RRSP
• DPSP
• Performance incentives

Listed skills

• Customer service · Preferred
• Sales · Preferred
• Conflict Resolution · Preferred
• written communication · Preferred
• MS-Office · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Microsoft Outlook · Preferred
• Negotiation · Preferred
• Documentation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Insurance
• Conflict resolution
• Analytical skills
• Organizational skills
• Verbal communication
• Written communication
• MS Office
• Word
• Excel
• Outlook
• EPIC
• Negotiation
• Documentation
• Workplace Inclusivity
• Insurance License
• Professionalism
• Organizational Skills
• Microsoft Excel
• Underwriting
• Customer Service
• Communication
• Conflict Resolution
• Microsoft Outlook
• Team Performance Management

Job areas

• Finance & Accounting
• Sales
• Customer Service & Support
• Business Services Advisor
• Sales Advisor
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

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