Office Services Assistant

Job summary

The Office Services Assistant will provide comprehensive support across mail services, reception, and facility operations to ensure a professional workplace experience. Responsibilities include managing courier requests, maintaining office supplies, performing minor equipment maintenance, and coordinating visitor access.

Job details

Location Brookfield Place - 181 Bay Street Brookfield Culture Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses. Job Description Office Services Assistant Job Description Overview Brookfield Asset Management is seeking a dependable and service-oriented Office Services Assistant to support day-to-day operations in its Toronto office. This role is integral to deliver consistent, high-quality workplace experience in a fast-paced, client-facing environment. This unique role will support between all areas within the Office Services department. The successful candidate will provide flexible support across mail services, reception & conference services, and facility operations, ensuring seamless coverage and a professional standard of service across multiple floors. Key Responsibilities Mail Services Complete scheduled daily mail runs, including pick up and drop off all mail and courier packages Support daily mail operations, including processing and tracking of outgoing courier requests (e.g., FedEx, Purolator), and inbounding internal deliveries Maintain office supply inventory and coordinate timely restocking with vendors Process printing and binding requests Coordinate regular updates to office bulletin boards and display materials Facility Operations Performs minor maintenance, troubleshooting, and repair tasks on workplace equipment and amenities to support day-to-day operations. Duties may involve handling equipment, replacing components, moving light materials, and using basic tools. Liaise with building management (Brookfield Properties) and external vendors to address maintenance and service requests Assist with onboarding logistics, including workspace setup and access coordination Coordinate with cleaning, catering, and office services providers to ensure service quality and consistency Support adherence to health and safety standards and emergency procedures Reception & Conference Services Provide professional front desk coverage, including greeting clients and visitors and managing guest registration Coordinate visitor access in accordance with building security protocols and internal procedures Answer and direct incoming calls with a high level of professionalism and discretion Manage meeting room bookings and coordinate catering requirements Ensure pantry and common areas are consistently clean, organized, and well-maintained Assist with event coordination and execution Flexible Coverage Provide coverage across multiple floors and teams based on business needs Provide ad hoc administrative support Adapt to shifting priorities while maintaining a high standard of service Qualifications Required 2–5 years of experience in mail, reception, or facilities support within a corporate environment Strong communication and interpersonal skills with a professional, client-facing approach Highly organized with the ability to manage multiple priorities in a fast-paced setting Proficiency in Microsoft Office Suite (Outlook, Word, and Excel) is required. Demonstrated ability to handle sensitive information with discretion Post-secondary education required Preferred Experience in financial services or a professional services environment Familiarity with visitor management systems and building access protocols Experience supporting large, multi-floor office environments Key Competencies Strong service orientation and attention to detail Professional presence and sound judgment Flexibility and adaptability across responsibilities Proactive approach to problem-solving Collaborative and team-oriented mindset What Success Looks Like A consistently professional and polished front-of-house experience aligned with Brookfield’s standards Efficient and reliable office operations across multiple teams and floors Strong working relationships with internal stakeholders, vendors, and building management Consistent delivery of high-quality support in a dynamic, client-facing environment Seamless coverage across all office services functions Salary Range: CAD $50,000 - $60,000 Position Opening Reason: Backfill Brookfield is committed to maintaining a Positive Work Environment that is safe, respectful; our shared success depends on it. We do not tolerate workplace discrimination, violence or harassment. We are proud to be an Equal Opportunity Employer and make employment decisions based on qualifications, merit, and business needs, without regard to any characteristic protected by applicable law. Applicant information is collected and handled in accordance with our Applicant Privacy Notice. As part of this commitment, we provide barrier-free and accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and applicable human rights legislation. If you require a Human Rights Code-protected accommodation at any stage of the recruitment process, please let us know when contacted, and we will work with you to meet your needs.

What you’ll do

The Office Services Assistant will provide comprehensive support across mail services, reception, and facility operations to ensure a professional workplace experience. Responsibilities include managing courier requests, maintaining office supplies, performing minor equipment maintenance, and coordinating visitor access.

Requirements

Candidates must have 2-5 years of experience in mail, reception, or facilities support within a corporate environment. Proficiency in Microsoft Office Suite and post-secondary education are required for this role.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Administrative Support · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Microsoft Office Suite · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Mail services
• Reception
• Facility operations
• Microsoft Office Suite
• Customer service
• Communication
• Interpersonal skills
• Problem-solving
• Vendor management
• Administrative support
• Organization
• Attention to detail
• Professionalism
• Health and safety
• Emergency procedures
• Office Supply Management
• Health And Safety Standards
• Administrative Support
• Microsoft Excel
• Adaptability
• Asset Management
• Building Management
• Customer Service
• Event Planning
• Emergency Procedures
• Facility Operations
• Financial Services
• Leadership
• Interpersonal Communications
• Problem Solving
• Legislation
• Microsoft Outlook
• Microsoft Office
• Operations
• Troubleshooting (Problem Solving)
• Visitor Management
• Team Oriented
• Registration
• Coordinating
• Print Binding
• Detail Oriented
• Conference Services

Job areas

• Administrative
• Customer Service & Support
• Management & Leadership
• Office Services Assistant
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive